Solution Architect

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Are you as skilled on the phone as you are on the forums? Do you know why a feature is important and how it impacts the end user? Can you read and implement an API and think of it from a clients perspective? Do you code in a suit and tie? Neither do we - but you get the point. JW player is looking for an individual that can consume docs & write code but above that - think like the customer and architect solutions to solve a problem given boundaries. This is a role that is for a developer with a customer facing side - someone who can step into the customer’s mindset, determine the needs and requirements and pull together the code, resources and services to meet those needs and requirements and sell them as a solution to a prospective client. In this role, you will: Provide Sales Team with client-focused technical guidance and information during discovery and sales processes Maintain a knowledge fluency of JW Player and Platform products Deliver the highest-quality end-user experience to publishers Understand the competitive landscape in video technology, and position JW Player product value in that ecosystem Manage and execute client-facing information gathering and demos of our products Deliver technical pre-sales presentations focused on the needs of prospective publishers Create and manage demos of JW Player products that exceed the needs of prospects Support the RFI/RFP process by providing thorough responses to technical requirements Work for technical closure on sales opportunities, aligning with needs and areas of concern that are unclear Work closely with senior management to internalize feedback to align with sales processes Constantly improve, increase value and be an essential part of the JW Player Sales Team Requirements 2-3+ years experience as technical sales or support in SaaS organizations, preferably video or ads tech Technical “chops” to build demos and “walk the walk” with clients Experience consistently leading the sales process to close through insightful and measured presentation Experience interfacing with Product, Product Marketing & Marketing to maximize message, sales and client acquisition Successfully handle the ever-changing landscape of sales and product Solutions focused attitude and delight in interacting with clients Experienced or Aware of Value Selling Methods A Plus Demonstrated ability to multi-task and pay attention to details Company Description JW Player is a venture-funded, online video software company based in Manhattan. Our flagship product, the JW Player, is deployed on over 2 million websites and streams billions of videos each month. Started in 2008 as the world’s first open source video player, today the company’s customers span the globe across 193 countries and range from Fortune 500 companies to individual bloggers. read more