Operations Lead
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Benefits:
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Job Description:
The Operations Lead will oversee the execution of Mobile Research Community Events (MRCEs) while leading and developing a team of Operations Associates. This role combines hands-on event operations with team leadership, training, and process improvement to ensure high-quality community engagement.
Responsibilities:
· Lead, coach, and train Mobile Research Operations Associates both at the Greenwood Innovation Center (GIC) and on-site
· Oversee setup, execution, and teardown of mobile research events
· Partner with Directors, Project Managers, and Drivers to ensure seamless event delivery
· Manage event logistics, including supply planning, inventory, and transport
· Identify and implement operational improvements with the Operations Resource Manager
· Represent the client at events and maintain strong communication with clinical and community teams
Qualifications:
- Experience in operations, event execution, or field programs
- Team leadership, coaching, or training experience
- Strong organizational and problem-solving skills
- Experience in healthcare, clinical research, or community engagement
- Background in logistics or mobile operations
- Experience improving processes or training teams