JOB SUMMARY

The Retail Pharmacy Technician assists the pharmacy department with inventory management, stocking, maintenance, recordkeeping, filing, and drug orders under the direct supervision of the Director of Pharmacy and/or Pharmacist. Responsible for using pharmacy systems to obtain patient and drug information and process prescriptions. This position supports and coordinates functions efficiently to meet customer expectations. Resolves customer issues and answers questions to ensure a positive customer experience. All the criteria-based duties and standards within this document will be performed according to established policies, procedures, guidelines and regulatory requirements within the department, hospital, and respective legal authorities.

ESSENTIAL FUNCTIONS

• All aspects of Inventory management for the Pharmacy Department.
• Medication stocking and maintenance.
• Maintains the records as required for orders filled or processed.
• Ordering, receiving, and restocking of all drug orders.
• Responsible for drug outdate management.
• On a monthly basis, ensures checking of all appropriate locations for outdated medications.
• Ensures compliant filling of all schedule and non-scheduled medications to the respective areas.
• Answers telephone and refers all questions about medication orders, drug information, poison information or other clinical matters to the pharmacist.
• Delivers medications to Long Term Care facility, as necessary
• Order management activities for all internal and external Departments serviced by the Pharmacy Department.
• Weekly ordering and restocking of all non-medication pharmacy supplies.
• Performs all required unit dosing/ prepackaging duties.
• Actively participates in the Quality program by assisting in identifying, documenting, monitoring, evaluating, and taking corrective action for quality improvement. Actively prepares for and participates in all regulatory inspections/surveys. Approaches work in a manner that makes quality improvement a part of every activity.
• Participates in cross-training experiences and continuing education as requested.
• Responsible and accountable for registering all related sales on assigned cash register, collects and handles cash as required. Takes customer to OTC aisle when possible to assist in locating products.
• Processes (corrects and resubmits) manual claims for third party program prescription services in a timely and efficient manner as assigned by the Pharmacy Manager.
• Ensures that all expenditures for job related activities are within budgetary constraints.
• Responsible for the maintenance and proper operation of equipment within the department.
• Complies with the hospital’s Corporate Compliance Program including, but not limited to, the Code of Conduct, laws and regulations, and hospital and departmental policies and procedures.
• Must be free from governmental sanctions involving health care and/or financial practices.
• Other duties as assigned. This list is non-exhaustive.

JOB QUALIFICATIONS

• Education
  • High school graduate or GED.
• Licensure
  • Registered Licensed Pharmacy Technician with the Wyoming State Board of Pharmacy or eligible for Licensure as a Pharmacy Technician-in-Training by the Wyoming State Board of Pharmacy. Registered Licensed Pharmacy Technician required to be obtained within 2 years upon initial licensure of Pharmacy Technician-in-Training by the Wyoming State Board of Pharmacy.
• Certifications required
  • See Cardiopulmonary Resuscitation Certification Policy and Certifications/Education Requirements Policy.
• Experience
  • Previous Retail Pharmacy Technician experience preferred.

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