Lake Water Person, Water Safety & Activities, Seasonal OC

Essential Duties

• Provide water safety supervision for adults, youth, and children during all activities.
• Develop and implement water recreation lesson plans and activities for children while maintaining active water safety supervision.
• Serve as a deckhand and equipment handler, supporting safe vessel operations and activity setup.
• Instruct and guide guests in various water sports and recreational activities for all age groups.
• Demonstrate skill in activities such as, but not limited to: wakeboarding, stand-up paddleboarding (SUP), paddling, foiling, and other water-based sports.
• Deliver white-glove professional service while maintaining a welcoming, relaxed, and natural environment for guests.
• Follow established team Standard Operating Procedures (SOPs) to ensure equipment readiness and operational standards for daily activities.

Equipment & Operational Readiness

• Prepare, assemble, install, and stage equipment to support daily operations and guest activities.
• Maintain and administer the safe use of water sports equipment and vessels.
• Perform daily, weekly, and monthly equipment maintenance to ensure all gear remains in excellent working condition.
• Maintain the organization, cleanliness, and operational integrity of equipment, vessels, and vehicles.
• Support ongoing maintenance projects, including gear upkeep and equipment assembly.
• Prepare, clean, assemble, and break down equipment pre-season, during season, and post-season.

Documentation & Communication Standards

• Accurately complete daily operational logs and required documentation.
• Follow all Standard Operating Procedures (SOPs) and Emergency Action Plans (EAPs) and contribute to the ongoing improvement of operational standards.
• Maintain prompt, clear, and professional communication with team members and during all client-facing interactions.
• Perform other duties as assigned by the Water Safety & Activities Manager or Team Leads.

Required Skills

• Observation and safety preventative skills
• Experienced and skilled in providing ocean safety in high stress situations
• Trustworthiness and Integrity: Always acting in the best interest of the organization and client
• Communication: Ability to communicate clearly and concisely, both written and verbal, to relate insights and understanding of issues or problems in a skillful way to supervisors, colleagues, external parties and owners; understanding of the necessity and protocol to pass on important information
• Team Player: Connects with coworkers, leaders, and external vendors in an effective manner; considers how his/her actions affect other groups or team members; models a spirit of cooperation with other members of the work group; works effectively and cooperatively across groups; understands the need for and requirements of the chain of command. Encourages and builds mutual trust, respect, and cooperation among team members
• Flexibility: Ability to work both independently and in a team setting; willingness to work in a wide range of roles, as needed; willingness to assist other departments, as needed; exudes patience and flexibility in changing environments
• Critical Thinking: Asks the right questions to obtain the information needed to assess situations properly; anticipates and responds quickly to problems; finds ways to get projects accomplished efficiently; positively impacts the team by managing time effectively; adaptable and comfortable in an ever changing environment.
• Attention to Detail: Ability to listen and understand information and ideas presented; ability to execute projects and tasks with excellence; Prompt, reliable, and professional.
• Proactive: Goes above and beyond what needs to be done; has the confidence to initiate action independently and address unexpected problems or opportunities without prompting
• Discretion: Understanding of the nature of private family service and the need for absolute privacy and confidentiality
• Humility: Willing to develop new skills and exercise patience while learning new processes
• Professionalism: Possesses a heightened sense for excellent customer service; relatable to kids and adults; approachable, calm and confident; prompt, reliable, and consistent

Requirements / Qualifications

• Lifeguard and/or water safety rescue certified
• CPR & First Aid certified
• CA Boaters license
• Pass the required entry-level fitness assessment
• Successfully meet established entry-level team training standards
• Demonstrate proficiency in implementing all relevant Standardized Instructional Procedures (SIPs), Standard Operating Procedures (SOPs), and Emergency Action Plans (EAPs)
• Responsible for maintaining up to date certifications and training certifications
• Attends continuing education for water safety training and/or CPR and first aid

Preferred Qualifications

• Licensed Boat Captain
• Licensed and experienced personal watercraft (jet ski) operator
• Experienced First Responder 3-5 years
• EMT certification