If you’re eager to make an impact and contribute to a high‐performing team, this is an exceptional opportunity.

Position Overview

As a Relationship Specialist, you will proactively engage our target audience and serve as a key liaison between customers and Sales Representatives. Your work ensures smooth communication, accurate documentation, and a seamless relocation experience for our clients. You’ll also play a vital role in executing marketing initiatives that strengthen our brand and support business expansion.

Key Responsibilities

Customer & Sales Support

• Answer and direct inbound phone calls with professionalism.
• Research and respond promptly to inquiries regarding RFQs, booked moves, date changes, inventory updates, required services, pricing, cancellations, deposits, and related documentation.
• Schedule appointments for estimates, networking events, and other sales activities.
• Provide over‐the‐phone estimates for smaller relocation needs.
• Coordinate closely with Sales, Operations, and customers to confirm services and send required documentation.

Marketing & Brand Development

• Maintain inventory of marketing materials and reorder as needed.
• Enter accurate data into electronic files and ensure all information remains current.
• Implement strategies to promote the company’s image, history, values, services, and capabilities.
• Develop and execute marketing campaigns to increase brand presence and evaluate ROI.
• Collaborate with the Sales Department to create and distribute sales materials.
• Identify, attend, and/or sponsor relevant events to support sales objectives.

Lead Generation & Follow‐Up

• Research, generate, and follow up on leads from various sources in alignment with departmental goals.
• Support Sales Representatives by ensuring timely communication and thorough documentation.

Requirements

• Professional phone presence and exceptional command of English (written and verbal).
• Strong organizational, time‐management, investigative, computer, and data‐entry skills.
• Service‐oriented attitude with the ability to work independently.
• Excellent follow‐through and attention to detail.
• MS CRM experience (including email campaigns) is a plus.
• Dependable with a valid driver’s license and reliable transportation to our Lorton facility.

Why Join Us?

Our reputation is built on teamwork, reliability, quality, and excellence. We’re looking for a creative, driven “go‐getter” who shares these values and is excited about career advancement.

We offer:

• Competitive compensation
• Training and professional development
• Exceptional growth potential
• Benefits for full‐time employees, including:
• • Health, vision and dental insurance
  • 401(k) with employer match to support your retirement goals
  • Tuition reimbursement to support professional development
  • Referral Program

If you’re enthusiastic, professional, and motivated to make a positive impact, this is the rewarding career opportunity you’ve been looking for.

Get your career moving—APPLY TODAY!

E.O.E.