Patient Care Coordinator

Jupiter, FL Full-Time

Join one of South Florida's fastest-growing, female-owned plastic surgery practices.

At Dana Goldberg MD, we are redefining the patient experience through innovation, personalization, and results. We are a tech-forward, high-performance practice looking for a driven, patient-focused, and sales-minded Patient Care Coordinator to join our team.

This is a career-building opportunity for someone who thrives in a fast-paced, results-driven environment and is passionate about both patient experience and sales.

You will play a key role in guiding patients through life-changing procedures-from initial consultation to post-operative care-while building strong relationships and driving conversions.

We believe every patient interaction matters. Our team is built on accountability, positivity, and excellence , and we are committed to creating an environment where driven individuals can grow and succeed.

• Guide patients through their entire journey-from consultation to post-operative care
• Coordinate surgical procedures, pre-operative appointments, clearances, and timelines
• Assist in scheduling non-surgical treatments with nurse practitioners and aesthetic providers
• Ensure patients are fully informed on policies, procedures, and expectations

• Build meaningful relationships with new and existing patients
• Conduct high-level phone and in-person consultations
• Understand patient goals and document long-term treatment plans
• Deliver exceptional communication with professionalism and empathy

• Educate patients on procedures, recovery, downtime, and expectations
• Confidently discuss pricing, financing options, and payment structures
• Execute timely and consistent follow-up to maintain engagement and trust

• Help patients make confident, informed decisions
• Present and quote treatments ranging from hundreds to $50,000+
• Ask for the sale in a way that aligns with patient needs and goals
• Utilize and execute our proven systems to drive results

You are:

• Career-driven with a strong desire for growth and success
• Patient-focused with a passion for delivering an elevated experience
• Sales-minded and confident in guiding high-value decisions
• Highly organized with strong attention to detail
• Positive, polished, and professional in all interactions

You have:

• 2-5+ years of sales experience (cosmetic, medical, device, pharma, or med spa preferred)
• Strong communication and interpersonal skills
• The ability to multitask and thrive in a fast-paced environment
• A team-oriented mindset with the ability to collaborate across departments
• A belief in the transformative power of aesthetic medicine

Preferred but not required:

• Bachelor's degree
• Experience with MacPractice, TouchMD, or similar systems
• Knowledge of surgical procedures, injectables, lasers, or hair restoration
  

• Base Salary: $60K-$75K
• Bonus Potential: $10K-$35K+ (uncapped)
• Total Income: $70K-$110K+

Perks:

• 401(k)
• Health insurance
• Paid time off
• Employee treatment discounts
• Growth opportunities within a rapidly expanding practice

If you're ready to take the next step in your career and be part of a high-performing, patient-focused team-we'd love to hear from you.