Inside Sales Customer Support

Inside Sales Support
Location: Richfield, OH (44286)

The Inside Sales Support role in Richfield, OH is a vital position supporting sales teams and ensuring a smooth customer experience. A successful Inside Sales Support professional acts as the link between customers, sales representatives, and internal departments. This Inside Sales Support opportunity is ideal for someone who is organized, responsive, and customer‑focused.

As an Inside Sales Support team member, you will handle order processing, customer inquiries, and administrative sales tasks. The Inside Sales Support role helps keep sales operations efficient and accurate.

Key responsibilities of the Inside Sales Support role include:

• Processing customer orders and preparing sales quotes
• Responding to inbound customer inquiries by phone and email
• Supporting sales representatives with administrative tasks
• Coordinating with operations, shipping, and inventory teams
• Maintaining accurate customer and order records
• Assisting with sales documentation, contracts, and follow‑ups
• Ensuring timely communication throughout the sales cycle

What to expect as Inside Sales Support:

• Frequent interaction with customers and internal teams
• A fast‑paced, detail‑driven role
• Clear daily priorities and structured sales processes
• A dependable Inside Sales Support position that supports revenue growth