Student Services Analyst: Transcript Evaluation Lead

Maricopa Community College District is looking for Student Services Analyst: Transcript Evaluation Lead in Chandler, AZ.
This local job opportunity with ID 3645857047 is live since 2026-04-21 20:13:34.
Student Services Analyst: Transcript Evaluation Lead
Job ID: 322663
Location: Chandler-Gilbert Comm College
Full/Part Time: Full Time
Regular/Temporary: Regular
Salary Range
$52,525.00 - $68,282.00/annually, DOE
Grade
Grade: 114
Work Schedule
Monday-Friday, 8:00 AM-5:00 PM; schedule may vary based on business needs. Evening and weekend hours may be required.
Summer hours: Monday-Thursday, 7:00 AM-6:00 PM.
Work Calendar
12 Months
Maricopa Summary
10 Colleges. Unlimited Opportunities.
The Maricopa County Community College District is one of the largest community college systems in the nation. Home to 10 individually accredited community colleges and 31 satellite locations, we proudly serve students in every corner of the Valley. Each day, our dedicated faculty, staff, and administrators, live out our vision-creating excellence in education for a better world.
We focus on people-not profits.
With 100% acceptance, zero rejections, and affordable tuition, we provide the flexibility and support our students need to succeed in and beyond the classroom. Discover how we're changing college.
We don't just support our community-we help build it.
We are the largest provider of workforce development training in the state. The activities of our colleges and their students support one out of every 28 jobs in Maricopa County. Learn about our economic impact.
We believe our employees are our most valuable asset.
Our 10 colleges and District Office support nearly 10,000 jobs and careers throughout Greater Phoenix.
Join us in making a real difference in the lives of over 140,000 college students each year.
Benefits
Maricopa County Community College District (MCCCD) is committed to providing a competitive and comprehensive benefits program that supports our employees' and their families' health and well-being. Therefore, the MCCCD benefits support every stage of life and are designed to meet the diverse needs of our community. Explore the wide range of benefits and perks available to eligible employees at MCCCD:
Affordable and Comprehensive Benefits Package:

• Nationwide Medical, Dental, and Vision Coverage
• Paid Time Off: Vacation, Sick Leave, and Personal Time
• 20 Paid Observed Holidays
• Company-paid Life Insurance, AD&D, and Short-Term Disability plans, with the option to purchase supplemental coverage
• Arizona State Retirement System (ASRS) Pension, including Long Term Disability and Retiree Health Insurance with 100% employer-matching contributions
• Optional Retirement Plans: 403(b), 457(b), Roth 403(b), Roth 457(b)
• Tuition Reimbursement for employees and dependents
• Annual Professional Development Funding
• Flexible Work Schedules

Employee Health & Wellness Programs:

• District-Wide Wellness Program with Workshops and Webinars
• Monthly Health & Wellness Calendar and Newsletter
• Virta Diabetes Reversal Program, Support Groups, and Diabetes Empowerment Education Programs
• Employee Assistance Program (EAP)
• Sight-On-Site Eye Care Services
• Mobile On-Site Mammography Screenings
• Pre-Retirement Planning Events
• Qualifying Employer for Public Service Loan Forgiveness (potential loan forgiveness for federal Direct Loans after meeting repayment requirements and working full-time for an eligible employer)

Job Summary
The Student Services Analyst position will work as part of a collaborative team and report directly to the Student Services Director. This position will play a crucial role in overseeing, developing process improvements, and workflow enhancements to optimize the transcript evaluation process. Coordinating communication between internal departments and district offices in the transcript evaluation process and procedures. Acting as lead for and supervising part-time enrollment services staff. In addition, this position supports Admissions, Registration, and Records in the areas of admissions, registration, residency, records, enrollment issues, call center support (chats). Provides excellent customer service in-person, over the phone, and in writing.
Essential Functions
60% Supervises Student Services Specialist (1) and other part-time members of the Admissions & Records team on the transcript evaluation process.Oversees evaluation of high school, college/university (upper and lower division), military, prior learning, accredited and non-accredited institutions, and other academic credentials as required. In addition, serves as lead for the Bachelors in Artificial Intelligence and Machine Learning liaison working with Academic Division and advisement (in collaboration with the Student Services Director and Student Services Manager).
10% - Data collection/report tracking for all transcript evaluation life cycle
10% - Serves as the lead additional support to Admissions and Records as needed (admissions, registration, residency, records, enrollment issues, and call center support (chats).
10% - Campus and District-wide committees, work-teams, and task forces as assigned.
10% - Other duties as assigned.
Minimum Qualifications
Bachelor's Degree from a regionally accredited institution and two years of student services or college teaching experience, or experience coordinating, administering, planning, or evaluating programs.
OR
An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation.
Desired Qualifications
1. Bachelor's or higher degree
2.One (1) year demonstrated leadership experience coordinating and/or leading project management and/or workflow
3. Two (2) or more years college transcript evaluation experience
4. One (1) or more years' experience compiling data and providing reports
5. One (1) or more years' experience working with Peoplesoft (Student Information System), Dynamic Forms, Google forms/Google Suite, phone system, etc.
6. One (1) or more years of experience working with state or federal regulations as it relates to student services in a higher education setting
7. Two (2) or more years' experience working in a wraparound Enrollment Services and/or Admissions & Records Office
8. One year of full-time, relevant MCCCD experience within the previous two years
**** Experience within other community college systems or higher education institutions is valued and may be considered in addition to MCCCD experience. External candidates are encouraged to apply.
Special Working Conditions
1. May require some evenings or weekends
2. May require prolonged periods of viewing a computer screen
3. May be required to lift or carry up to 25 lbs
4. MCCCD does not sponsor individuals for any type of work visas
5. Possession of a valid State of Arizona Class D driver's license is required; must meet minimum standards regarding driving: requirements 6. May be required to work at multiple sites or locations
How to Apply
Applicants are required to submit a cover letter and resume showing how the applicant meets the minimum and desired qualifications. All minimum requirements must be met at the time of the application.
Additional materials will not be accepted after the job posting has closed.
Missing materials or incomplete employment history will not be considered.
Please ensure your materials clearly provide the following information.

• Clearly illustrate how prior experience, knowledge and education meet the minimum and desired qualifications for this position.
• Indicate whether former or current employment is Full-Time or;
• Part-Time employment, to include Adjunct or Associate Professor (must include number of hours worked, contact hours or load)
• Provide employment history in a month/year format (e.g., 09/07 to 10/11) including job title, job duties, for each position held and name of employer for each position.
• Three professional references, preferably current and/or former supervisors. If references are not provided in resume upon application, they will be requested at time of interview.

Maricopa County Community College District (MCCCD) complies with the Americans with Disabilities Act (ADA) of 1990. Qualified applicants or candidates with disabilities can submit a reasonable accommodation request at any point in the hiring process, and MCCCD's policy is to provide reasonable accommodation unless such accommodation would cause an undue hardship. If a reasonable accommodation is needed, please contact the ADA Coordinator from the hiring campus location for assistance via email at
MCCCD is an Equal Opportunity Employer.
Posting Close Date
Apply on or before May 5th, 2026 to be considered.
EEO, Title IX, & Clery Act
Maricopa County Community College District (MCCCD) will not discriminate, nor tolerate discrimination in employment or education, against any applicant, employee, or student because of race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship status (including document abuse), age, disability, veteran status or genetic information.
Title IX of the Education Amendments of 1972, states: "No person in the United States shall, on the basis of sex, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any education program or activity receiving Federal financial assistance."
The policy of the MCCCD is to provide an educational, employment, and business environment free of gender discrimination. Incidents of misconduct should be reported to the college Title IX Coordinator, as outlined in policy, contact information is available at this link Title IX Coordinators.
The Clery Act is a Federal law requiring United States Colleges and Universities to disclose information about crime on and around their campuses. Crime reporting data for each of the Maricopa Community Colleges, as required under the Clery Act, is available at this link Clery Act.
To apply, visit ?Page=HRS_APP_SCHJOB_FL&Action=U322663&PostingSeq=1
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