Operations Coordinator

Operations Coordinator - Annapolis, MD
About the Company and Operations Coordinator Opportunity:

• CFS is partnering with a highly stable client in the trucking industry to hire an Operations Coordinator. This person will work with a small local office team, part of a larger organization. This organization is located in a new office space that offers free parking and a welcoming environment!
• Reports to the Operations Manager

Job Duties for the Operations Coordinator:

• Serve as the primary point of contact for drivers, handling incoming calls and after‑hours support as needed
• Track and maintain real‑time updates on driver and equipment status
• Coordinate safety permits and regulatory requirements for drivers, including routing and state‑specific rules
• Support freight operations by resolving pickup, transit, delivery, and other logistics issues
• Assist drivers with border crossings, customs, and related documentation
• Distribute and authorize payments to carriers and vendors in line with company policies
• Provide operational support for managed accounts and customer‑specific requirements
• Arrange special escorts as needed

• 2+ years' operations experience required
• Previous experience in trucking, logistics, supply chain, dispatching or adjacent roles/industry preferred
• Experience using Microsoft Office Suite
• Strong organizational skills, phone etiquette, great attention to detail, and comfortable working under pressure
• Strong communication and follow up skills, service oriented, team player