Outlet Store Manager

CORT is seeking a full time Outlet Center Manager in Catonsville, MD. CORT Furniture Outlet sells our new and previously leased furnishings at an unbeatable value, offering our customers the opportunity to pay a lot less for the styles and quality they want.

The Outlet Manager oversees the day-to-day sales and operations of a CORT Outlet Center, managing a team of Outlet Sales Associates and Retail Stock Clerks. This role is responsible for driving sales, maintaining inventory flow, merchandising the showroom, and ensuring operational efficiency. The Outlet Manager develops and executes strategic marketing and revenue plans, fosters strong customer relationships, and aligns outlet performance with broader business goals to support organizational growth.

Pay: $50,000- $60,000 + commission determined by overall store performance

Schedule: Monday- Saturday flexible schedule

• Comprehensive health insurance (medical, dental, vision) available on the first of the month after your hire date
• 401(k) retirement plan with company match
• Paid vacation, sick days, and holidays
• Company-paid disability and life insurance
• Tuition reimbursement
• Employee discounts and perks
• Career growth and mentorship opportunities

• Team Leadership & Management: Manage, coach, and motivate Outlet Sales Associates and Retail Stock Clerks, fostering a collaborative and high-performing team environment.
• Sales & Revenue Generation: Drive sales of previously leased and new furniture, consistently achieving monthly, quarterly, and yearly sales goals, and maintaining margin targets for both new and used inventory.
• Showroom Merchandising & Presentation: Oversee the merchandising, pricing, and presentation of the showroom floor to maximize product appeal and sales opportunities.
• Inventory Control & Management: Minimize idle inventory, manage product transfers, and conduct inventory age analysis to optimize stock levels and warehouse space.
• Operational Efficiency: Manage costs related to logistics, overtime, purchase orders, and supplies; ensure a clean, safe, and organized warehouse and showroom environment.
• Customer Service Excellence: Resolve customer complaints, ensure customer satisfaction and retention, and build lasting relationships with repeat customers.
• Marketing & Promotion: Develop and implement online sales strategies (e.g., Facebook Marketplace), create and execute marketing campaigns, and meet with vendors for product acquisition.
• Administrative Duties: Manage staffing, time records, product purchase orders, store supplies, and high-level quotes; maintain accurate records and reports.
• Collaboration: Work closely with internal departments (Operations, IT, HR, Customer Service, Admin) and external partners (vendors, distribution teams) to support outlet operations and business objectives.
• Other Duties as Assigned: Perform additional tasks and responsibilities as required to support outlet operations and achieve business objectives.

• High School Diploma or GED equivalent required; Bachelor's degree preferred
• 5 years of retail experience in furniture or related field
• 3 years of supervisory or management experience preferred

CORT, a part of Warren Buffett's Berkshire Hathaway, is the nation's leading provider of transition services, including furniture rental for home and office, event furnishings, destination services, apartment locating, touring and other services. With more than 100 offices, showrooms and clearance centers across the United States, operations in the United Kingdom and partners in more than 80 countries around the world, no other furniture rental company can match CORT's breadth of services.

For more information on careers at CORT, visit https://careers.cort.com/

This position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate. Pursuant to the Fair Chance Hiring Ordinance for participating locations, CORT will consider all qualified applicants to include those who may have criminal history records. Check your city government website for specific fair chance hiring information.

CORT participates in the E-Verify program.

Applicants must be authorized to work for ANY employer in the US. We are unable to sponsor or take over sponsorship of employment Visa at this time.

EEO/AA Employer/Vets/Disability

Applications will be accepted on an ongoing basis; there is no set deadline to apply to this position. When it is determined that new applications will no longer be accepted, due to the positions being filled or a high volume of applicants has been received, this job advertisement will be removed.