InfraDelivery Manager Jobs

Transform the backbone of digital infrastructure by leading a dynamic team that builds and maintains the critical networks powering global technology.

Location: Fredericksburg, VA

Salary: $78,400 - $137,300

In this role, you'll drive operational excellence, optimize data center deployment strategies, and create seamless connectivity solutions that support Amazon's massive technological ecosystem. The ideal candidate will possess a technology background that enables them to understand the complexities of the sophisticated network architecture of Amazon data centers. To be a qualified candidate for this role you must have experience operating in large-scale data center or a background in telecom networks and display a demonstrated ability to think broadly and strategically, as this is needed to align the future of Infrastructure Delivery with the larger objectives of the business. You will be responsible for managing a group of technicians who are installing and building server rack capacity for our customers. You must be passionate about Customer Experience, think and act globally and want to contribute to innovations in Data Center Infrastructure. This role supports data centers in various operational stages. The position may be assigned to a facility still under development, which could require travel to established locations for training until your designated site becomes fully operational. Candidates must be able to travel (over 50 miles) or commute (less than 50 miles) to active data center sites as required by business needs. This position requires that the candidate selected be a US citizen and currently possess and maintain an active Top Secret security clearance with SCI eligibility. The position further requires that, after start, the selected candidate obtain and maintain an active TS/SCI security clearance with polygraph and satisfy other security related requirements. This position requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities include managing and developing teams of technicians and engineers, providing both technical and leadership expertise and ensuring the highest levels of performance. Delivering capacity to existing Data Centers, helping build and bring online new Data Centers, constantly improving all our processes and procedures. Assisting & managing relationships with external vendors & contractors, liaising with internal teams & management groups, ensuring we adhere to and exceed local Health & Safety standards in all our Data Centers, creating and maintaining metrics on all aspects of our Data Centers and utilizing those metrics to drive positive changes, assisting in implementing service methodologies including incident management, problem management, change management, capacity management, etc. Ability to travel to or commute between data center locations as needed, willingness to temporarily work at alternative sites during training periods or until assigned facility is operational. Travel frequency will vary based on business needs and operational status of assigned facility.

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers.

2+ years of management/team lead function experience, 2+ years of experience in a data center technology role and/or 2 + years of knowledge in TCP/IP networking, network cabling, fiber, optic types, and test equipment, Current, active US Government Security Clearance of Top Secret with SCI eligibility or above

Work a flexible work schedule including evenings, overnights, and weekends, Bachelor's degree or equivalent professional or military experience in an IT-related field (e.g. computer science, network engineering, etc.), Experience with installing physical data center equipment such as copper/fiber cabling and racks, Understanding of networking infrastructure topology, Certifications in a relevant field (CCENT, Network+, CCNA), Behavioral interviewing and hiring experience