Digital Client Success Manager - Select Accounts

At LocaliQ, we help local businesses grow by connecting them with the right customers at the right time and we're looking for a Digital Marketing Client Strategist who thrives at the intersection of client relationships, data-driven strategy, and digital advertising performance.

In this role, you'll own the post-sale client experience, serving as a trusted advisor who plans, optimizes, and evolves multi-channel advertising campaigns across search, display, social, and digital/print media. Your mission: ensure clients consistently achieve and exceed their marketing goals through smart strategy, clear insights, and strong execution.

If you're energized by fast-paced environments, enjoy solving problems with data, and love building relationships that drive real business impact, this role is for you.

• Own the client relationship post-sale, partnering closely with Sales to deliver against shared business objectives
• Serve as the primary point of contact for client needs, questions, and performance conversations
• Plan, execute, and optimize multi-channel digital advertising campaigns
• Translate performance data into clear insights and compelling recommendations during weekly and monthly reviews
• Collaborate daily with Sales, Post-Sales Optimization, Ad Operations, and Digital Solutions teams
• Proactively identify growth opportunities and new marketing strategies that maximize ROI
• Ensure a consistent and effective marketing message across paid search, display, social, organic, and O&O media
• Monitor daily campaign performance, analyze trends, and adjust strategies in real time
• Communicate confidently with backend teams to resolve issues and continuously improve outcomes
• Stay agile and adaptable as digital marketing tools, platforms, and strategies evolve

• Strong ability to quickly learn and apply business processes, marketing concepts, and technology
• Proven experience in client relationship management and consultative communication
• Hands-on expertise with digital advertising platforms (Search, Display, Social, GA4, Marketing Management Systems)
• Comfort analyzing performance data and making strategic, data-backed recommendations
• A track record of improving campaigns throughout their lifecycle
• Excellent written and verbal communication skills
• A collaborative mindset with the ability to work cross-functionally
• A passion for streamlining workflows and improving processes
• Working knowledge of Excel and PowerPoint

• Digital Marketing Acumen (PPC, programmatic display, social, email, analytics)
• Client-Centered Thinking
• Proactive, Creative & Analytical Problem Solving
• Business Process & Technology Fluency
• Collaboration & Conflict Management
• Adaptability in a Fast-Paced Environment
• Strong Attention to Detail

• Bachelor's degree in Business, Marketing, Advertising, Finance, Economics, Communications, or a related field
• 2+ years of hands-on experience managing digital advertising campaigns
• 3+ years of client-facing account management or service experience
• Google Ads & Google Analytics certified (or willing to maintain certification)

At LocaliQ, our people are our greatest asset. We offer a culture that values innovation, collaboration, and balance where your work truly makes an impact and your ideas are heard. From award-winning digital solutions to a supportive global team, we empower you to grow your career while helping local businesses thrive.

The annualized base salary for this role will range between $45,000, and $55,000. Base compensation is reflective of many factors, including, but not limited to, the market in which one lives/works, individual education level, skills, certifications and experience. Note: variable compensation is not reflected in these figures and based on the role, may be applicable.

USA TODAY Co., Inc. is a proud equal opportunity employer committed to building and maintaining a diverse workforce. As such, we will consider all qualified applicants for employment and do not discriminate in connection with employment decisions on the basis of an applicant or employee's race, color, national origin, ethnicity, ancestry, citizenship status, sex, gender, gender identity, gender expression, religion, age, marital status, personal appearance (including height and weight), sexual orientation, family responsibilities, physical or mental disability, medical condition, pregnancy status (including childbirth, breastfeeding or related medical conditions), education, genetic characteristics or information, political affiliation, military or veteran status or other classifications protected by applicable federal, state and local laws in the jurisdictions where USA TODAY Co. employs employees. In addition, USA TODAY Co., Inc. will provide applicants who require a reasonable accommodation, as a result of an applicant's disability or religion, to complete this employment application and/or any other process in connection with an individuals' application for employment with USA TODAY Co., Inc. Applicants who require such accommodation should contact USA TODAY Co., Inc.'s Recruitment Department at Recruit@usatodayco.com. Applicants must be authorized to work in the applicable location. Applications from outside these regions will be removed from our system after submission.