Operations Specialist

CFS is currently engaged with a client to identify an Operations Specialist for their growing department.

Why Work Here?

• They just acquired another company that will double their revenue
• Direct exposure to compliance, risk, and high-impact initiatives
• Highly structured onboarding with hands-on training and mentorship from management
• Dedicated leadership that has been with the company since they were a start up
• Strong employee benefits and vacation time, they are focused on providing Work Life balance!

Responsibilities of the Operations Specialist:

• Analyze customer accounts and transaction activity to identify errors, fraud, or compliance issues
• Deliver excellent customer service, resolving account access, transaction, and product inquiries by phone and email
• The Operations Specialist is responsible for reconciling accounts to detect and resolve discrepancies
• The Operations Specialist will assist with special projects and ad hoc tasks

Preferred Qualifications of the Operations Specialist:

• Prior experience working in a bank is required
• The Operations Specialist must have excellent verbal and written communication skills