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The Customer Service Associate III will execute a limited scale of customer service activities for a single site team. In this role, you will provide clerical or administrative tasks to help optimize processing complex orders from customers and resolving order or delivery issues.

Perform complex administrative or clerical tasks in support of improvement projects and commitments requiring a basic understanding of customer service practices and procedures.

Participate in executing customer service strategies.

Inform customers about order status, invoices and other standard information needed to complete the sale.

Provide administrative and clerical support to maintaining and updating tools or systems and relationships that supports accurate customer demand forecast, as well as other databases related to shipments and inventory management.

Handle complex clerical, administrative, technical or customer support issues under minimal supervision, while escalating only the most complex issues to appropriate staff.

Other duties as assigned.

Minimum Qualifications

High school diploma, secondary education level or equivalent.

Location: Chillicothe, OH

Schedule: Monday to Friday | Hybrid | 7:30am-4:00pm

Posting type: Internal & External

Relocation assistance is not provided for this role.

The business will not sponsor applicants for work visas for this position.

At Cargill we put people first. As part of your overall rewards, we offer a comprehensive benefit program including medical and/or other benefits dependent on the position offered and hours worked. Visit Cargill's benefits page to learn more (subject to certain collective bargaining agreements for Union positions).

Equal Opportunity Employer, including Disability/Vet.