LAW ENFORCEMENT DISPATCHER (CLASS TITLE: DUTY OFFICER)

This is a civilian law enforcement dispatch opportunity. This advertisement will be used to fill multiple vacancies. Do you want to be part of FWC's elite Division of Law Enforcement? Are you looking for a professional career within the first responder community? Multiple opportunities for career advancement, salary incentives, and paid leave are only some of the options we offer. Challenge yourself and apply today, you won't be disappointed.

WHAT IS AN FWC DUTY OFFICER?

A Duty Officer is a certified law enforcement dispatcher who is responsible for monitoring and operating a two-way radio system, FCIC/NCIC computer terminal (i.e., teletype) communication, and making independent decisions. Duty Officers learn and master the art of multitasking while composing and disseminating information through various communication sources to deliver routine and/or emergency correspondence to agency personnel, partnering law enforcement agencies, and the public to remain compliant with standards set forth by the Agency, Federal Communication Commission (FCC) and Florida Department of Law Enforcement (FDLE).

Tasks performed by the Duty Officer include but are not limited to:

• Monitor and operate a two-way radio system, telephone, and teletype system
• Dispatch law enforcement officers and other personnel to citizen complaints and/or crimes in progress
• Communicate and formally document messages regarding the safety of officers performing hazardous duties between the field and base station
• Contacts law enforcement administrators regarding any emergency radio broadcast and maintains location and status of law enforcement personnel through constant radio and telephone contact
• Operates the Florida Crime Information Center / National Crime Information Center (FCIC/NCIC) computer terminal
• Broadcasts 'Be on the Look Out' (BOLO) alerts regarding dangerous or wanted criminals
• Receives emergency and/or routine requests to and from officers and enters these messages into the computer
• Evaluates, disseminates, and provides criminal and/or confidential information to authorized personnel 24 hours per day
• Expected to remain current on all procedures, laws, rules, and regulations, and disseminate this information to the public and staff as necessary
• Handles various administrative tasks as required

WHY SHOULD I APPLY?

Do you want to earn a good salary, secure benefits, and plan for your retirement? Agency-sponsored training and state certification combined with on-the-job training while working towards professional certification Annual and Sick Leave Package Nine Paid Holidays State Health and Life Insurance Supplemental Insurance Options such as Disability, Dental and Vision Contributory Retirement Plan Employee Assistance Program Tuition waivers for college courses Become a part of the team of Duty Officers (dispatchers) who work cohesively in the Regional Communication Center (RCC). Dispatchers also work in unison with statewide RCCs to form a close bond that bolsters a family friendly environment while cultivating a positive and welcoming workplace culture. A rewarding career that can make a difference in public safety, resource protection and conservation. This is a unique and challenging position requiring quick thinking, teamwork, and the ability to remain calm and professional while responding to stressful situations and emotionally charged individuals.

SALARY $44,204.68 Annually ($1,700.18 bi-weekly) Salary incentives include: Shift Differential pay:10% for evening shifts and 15% for overnight shifts Communications Training Officer (CTO) pay: 5% increase while training Career Development Plan opportunities Duty Officer Supervisor roles Regional Communications Center Management positions

Location: LAKE WORTH, FL, US, 33467