Marketing & Relationship Manager
Job Description
The Bryan Schmidt Group at Preferred Rate is a high-performing mortgage team based in Chicagoland. Our business is built on relationships, referrals, and trust — not gimmicks or rate-chasing.
Our goal is simple but demanding:
- Convert 2% of our database into closed referrals or repeat business every month
- Build and support 40 high-quality real estate agent partners
- Turn every closed loan into at least one referral and one new relationship
We are looking for a sharp, organized, execution-obsessed professional to run our marketing and relationship engine.
This role is responsible for executing, organizing, and optimizing all database marketing, referral partner communication, and content delivery — so nothing slips, nothing gets stale, and everything stays compliant.
You are not the face of the brand — you are the engine behind it.
Compensation:$58,000 - $65,000 yearly
Responsibilities:
Weekly Content & Communication Execution
- Manage and distribute weekly mortgage market content (news, insights, emails, video scripts)
Prepare and deploy:
- Weekly value-based emails, Social media content ideas, Video scripts (past clients + real estate agents)
Ensure all content is:
- Respectful, concise, professional, and helpful, fully compliant with state mortgage regulations and the Fair Housing Act, Referral-focused and direct-response driven
Database & CRM Management
Maintain clean, accurate CRM data, including:
- Contact info, Social media profiles, Tags/segments (past clients, COIs, agents, leads, pre-approvals)
- Track and organize: Deals in process, Pre-approvals, Active leads, Past referral partners, New and prospective agent partners
- Ensure proper segmentation so the right message goes to the right audience
Referral & Relationship Marketing Support
- Support quarterly calls, annual reviews, and ongoing outreach campaigns
- Coordinate referral follow-ups after closings
- Assist with: Client appreciation initiatives, Educational events or classes, Agent partner engagement campaigns
- Track referral sources and outcomes to ensure accountability
Process, Systems & Automation
- Own the execution calendar — nothing is “remembered,” everything is scheduled
- Help refine workflows so marketing runs consistently and automatically
- Coordinate with Bryan to improve systems, messaging, and timing
- Flag bottlenecks, missed opportunities, or engagement drop-offs
Qualifications:
You will thrive in this role if you:
- Love organization, systems, and execution
- Enjoy working closely with a high-performing loan officer
- Prefer being behind the scenes rather than presenting or selling
- Are proactive, detail-oriented, and reliable
- Take pride in making complex systems feel simple and smooth
Required Skills & Experience
- Experience in marketing, operations, or CRM management (mortgage or real estate a plus)
- Strong written communication skills
- Comfortable working with CRMs, email platforms, and social tools
- Close attention to detail and follow-through
- Ability to manage recurring deadlines without reminders
About Company
We don’t do “volume at all costs.”
We do relationships, precision, and long-term referrals.
Every file represents a family making a life decision. We take that seriously — and we expect you to as well.
If you want a role where your work directly impacts closings, referrals, and growth — this is it.