Responsibilities: Procure wireless devices from carriers, port lines of services, transfer liability from one company to another, enter requests into Rivermine, review requests from Service Now, answer email questions/escalations/expedites, etc.
Location: PLEASANTON, CA
Can this role work remotely: No
Role Description: Resources should have a good working knowledge of ServiceNow and Rivermine Telecom Expense Management systems. Resource should have experience in wireless telecom provisioning, working with wireless vendors, wireless/cellular technology knowledge, able to multi task and work well under pressure and deadlines. Must have Office advanced skills (Excel).
Overview of Project Work Scope: Resource to work on Wireless Telecom Provisioning orders and respond to requests via email and/or expedites, escalations through end of February while merger and RNM projects are going on.
Top 3-5 Required Skills: Wireless procurement, ServiceNow, Rivermine Telecom Expense Management, Excel, excellent customer service.
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