InterSources is looking for Customer Engineering Leader in Washington, DC. This local job opportunity with ID 3670462076 is live since 2026-05-10 14:53:42.

Customer Engineering Leader- 7580

Hello Team, Hope you are doing well. Its 100% Onsite role. Bill rate: $100/hr. Please have a look over the below job description and let us know if you can help us.

Location: Washington, DC

Type: 12-24+ months contract with extension

Client: CISCO

About the Role

Minimum Qualifications:

• Typically requires BS in Computer Science or equivalent plus 8 10 years relevant experience in Enterprise Networking.
• A deep understanding of key technologies and protocols in Enterprise Networking, and data center environment.
• In-depth knowledge of designing and optimizing complex network solutions.
• Is a technical expert in more than one area. Applies expected product behavior across industry standards. Reads technical documentation, functional specs, RFCs.
• Knows how the technology is expected to work in the industry.
• Expertise with Cisco software features and functionality.
• Strong operational and consultancy experience.
• Excellent written and verbal communication, interpersonal and presentation skill.
• Ability to function in ambiguous circumstances.
• Demonstrate expertise on relevant technology and delivery methods.
• Certification like CCIE R/S or Data Center is preferred.

Role & Responsibilities

• Connects with Cisco internal stakeholders, customers and partners across functions and boundaries to achieve significant results. Earns the confidence of Cisco leaders and customers and able to use the confidence to achieve results.
• Be the trusted advisor on assigned customers/accounts by being onsite as needed.
• Able to make decisions impact the achievement of customer, operational, program or service objectives.
• Contribute effectively to the areas of Customer Problem Resolution; Innovation; Engineering Engagement; Intellectual Capital; Talent Development.
• Interacts effectively with Engineering to solve complex problems, identifies serviceability issues, and drives resolution of the issues with Engineering and other organizations.
• Provides technical expertise and guidance to resolve complex customer problems in support of critical issues.
• Acts as a focal point for problem resolution/escalation for assigned customer engagements. Assures proper and quick resolution of major customer problems across an appropriate range of technologies.
• Continuously learning and strengthening technical skills for relevant technical domain and adjacent technologies.
• Is a technical expert in a broad area covering multiple technologies. Applies expected product behavior across industry practices. Knows how the technology is expected to work in the industry.
• Independently applies knowledge and experience in creating solutions for customer outcomes.
• Solves extremely complex problems where analysis requires in-depth evaluation of factors with imaginative and innovative troubleshooting and experimentation as well as evaluation of intangible variables.
• Initiates reviews of ideas and technical objectives within and across Services.
• Work is performed without appreciable direction. Exercises considerable latitude in determining technical objectives of assignment. Completed work is reviewed by management and through consultation from a relatively long-time perspective for results.
• Works independently, with guidance in complex situations. Able to lead some projects or programs within a function and may act as a team leader to coordinate activities of other personnel.
• Owner of growth mindset and keeper of our culture.

Enterprise Networking, In Depth Knowledge In:

• Have Route/Switch advanced knowledge and experience with the following areas: Cisco Routing & Switching Platforms, Datacenter Switching Platforms, IP Routing, Internetworking, MPLS, LAN Switching, Multicast, Route Redistribution.
• Require knowledge of platforms includes Nexus 7k, 9k, 2k and Cat9K platforms.
• Must be proficient in OSPF, BGP, MPLS and switching. Additional experience in security is a plus.
• Great knowledge/experience with features, examples include: MPLS (L2/L3 VPN/VRFLite) and MPLS-TE, BGP, ISIS, OSPF, EIGRP, inter-as, QoS, Ipv6, IP SLAs, RPVST+, MST, PIM, DMVPN, GETVPN, NetFlow, PfR.
• Experienced in providing complex design recommendations integrating new features and new applications to Senior Leadership Teams. Advocate for the customer's best interest and promote Cisco.
• Have programming skill like Ansible, Python, AI/ML (Artificial Intelligence/Machine Learning) and etc is a plus.
• The candidate should have experience within enterprise networking environments both in troubleshooting complex scenarios and collaborating with the client and other team members to reach outcomes the meet the client's needs.

About Us: InterSources Inc

InterSources Inc, a Certified Diverse Supplier, was founded in 2007 and offers innovative solutions to help clients with Digital Transformations across various domains and industries. Our history spans over 16 years and today we are an Award-Winning Global Software Consultancy solving complex problems with technology. We recognize that our employees and our clients are our strengths as the diverse talents and opportunities they bring to the table enable us to grow as a global platform and they are causally linked with our success. We provide strategic and technical advice, and we have expertise in areas covering Artificial Intelligence, Cloud Migration, Custom Software Development, Data Analytics Infrastructure & Cloud Solutions, Cyber Security Services, etc. We make reasonable accommodations for clients and employees and we do not discriminate based on any protected attribute including race, religion, color, national origin, gender sexual orientation, gender identity, age, or marital status. We also are a Google Cloud partner company. We align strategy with execution and provide secure service solutions by developing and using the latest technologies that thrive our resources to deliver industry-leading capabilities to our clients and customers, making it convenient for our clients to do business with InterSources Inc. Our teams also drive growth by refining technology-driven client experiences that put the users first, providing an unparalleled experience. This results in strengthening the core technologies of clients, enabling them to scale with flexibility, create seamless digital experiences and build lifelong relationships.