Employment and Business Coach (Nonprofit)
Compensation 60000 to 80000 annual with excellent benefits Position Full time non exempt This position is on site in our DTLA HQ office ABOUT PACE Pacific Asian Consortium in Employment PACE was originally formed in 1975 to serve the employment needs of Los Angeles growing AAPI refugee community With an initial grant from the City of Los Angeles PACE offered job training and placement services eventually broadening our job creation programs into the San Gabriel Valley and South Bay area Overtime we realized that the most fundamental needs of our communities couldnt be adequately addressed through job training and employment services alone We decided to expand our services to better address the issues of poverty and inequality faced by Angelenos across all ethnic and racial groups At PACE we are continually innovating to meet the evolving needs of our community while fostering a team that reflects the rich ethnic and cultural diversity of the populations we serve Today our staff provides linguistically and culturally competent services in over 40 languages and dialects while our community development work spans across five core programs Employment Education Business Energy and Housing Please visit our website to learn more httpspacelaorg PROGRAM SUMMARY PACEs DowntownPico Union WorkSource Center provides comprehensive services for job seekers and employers including counseling training and supportive services Visitors to the center can access workshops a computer lab and personalized employment counseling We also offer on and off site training programs and specialized services for veterans and older adults collaborating with community based organizations government agencies colleges schools unions and employers of all sizes httpspacelaorgour workemployment POSITION SUMMARY PACE is seeking an dedicated and experienced EMPLOYMENT & BUSINESS COACH also known as BUSINESS SERVICES REPRESENTATIVE to join our WorkSource Center and team Under the direction of the Program Director of the Westlake WorkSource Center a PACE managed project the Business Services Representative will be responsible for business partnerships and placement services tailored to meet the contracted performance goal POSITION RESPONSIBILITIES A Under the supervision of the Program Director the Business Services Representative will ensure the Business Development Performance Outreach and market to local businesses public schools community colleges community based organizations and growth sector industries in the local downtownPico Union community per program year to identify short and long term business service growth sector Healthcare and Green and workforce needs build long term working relationships and provide ongoing business serviceAttain a minimum of 80 City of Los Angeles approved business service credits per Program Year through the Skills match entry Serving a minimum of sixty five different businesses Create and maintain files for each of the businesses served including documentation of servicesProvide a minimum of two hundred 200 positive job placements for WIA customers job seekers and develop positive recruitments for Westlake WorkSource Center per program year to achieve job placement Job placements must meet all benchmark measures as contractedEnter and maintain data on businesses served by WorkSource Center into various databases City electronic system to document complete and accurate services provide Enter job orders match job ready customers with jobs in accordance with the initial assessment obtain prompt feedback on referrals verify employment and audit or minimize the use of job holding Help customers to use the Citys and States electronic systemsProvide information to the business community through coordination with the Citys Enterprise Zone and Empowerment Zone program representative local Los Angeles business Assistance Program LABAP providing a directory of business services available within the City access to job applicant data base referral services labor market information contracting for workplace based training OJT and customized training tax credit information fee or licensing information business assistance access to business assistance networks such as but not limited to US Small Business Administration local offices Los Angeles Economic Development corporation Valley Economic Development Corporation local chambers of commerce and other appropriate business development and economic development associations and organizationsProvide and promote all services noted in the standard menu of business services as defined by the Standard Menu of ServicesAssist the City in providing pre layoff orientation when requested by the city to explain program services to impacted employees in conjunction with employers or labor organizations in the event of closures of plants or facilities and to encourage participation in early intervention programsCommunicate all leads and information obtained regarding business closures and layoffs to the City Rapid Response Unit and shall participate in the provision of rapid response services only at the request and under the leadership of the City Rapid Response UnitProvide businesses with access to technical advice regarding working with special populations including but not limited to disabled worker older worker immigrant population welfare recipients and the homeless populationParticipate in monthly regional implementation forums scheduled technical assistance sessions and scheduled system wide WorkSource Business Team sessionsOversee the business services model implementation at DowntownPico Union WorkSource CenterAttend and participate in assigned Continuous Quality Improvement Teams as well as actively support and participate in activities related to the Centers certification processAssist in meeting agencys Universal Access performance goal by scheduling events and meetings that would result in bringing new customers to DowntownPico Union WorkSource CenterDevelop enhance and maintain job bank for DowntownPico Union WorkSource CenterComplete City of Los Angeles LEGACY training programPerform other duties as assignedQUALIFICATIONS Bachelors degree in business Marketing Social Service or related field Equivalent work experience 4 years in sales public relation marketing or related may be considered in lieuAbility to work evening and weekend hours as neededBi lingual and fluency in Spanish KoreanChinese or other language is preferredKNOWLEDGE AND SKILLS Knowledge of Workforce IndustryKnowledge of Continuous Quality Improvement CQIExcellent communication and written skillsProficient in a Windows PC environment and Microsoft office 360Knowledge with databases ie SalesforceExcellent marketing and sales skills in workforce recruitment or related fieldAbility to develop and maintain relationship with businessesTeam player and works well with a diverse staffOTHER REQUIREMENTS Must have the use of an automobile with adequate insurance coverage and a valid Drivers License Local travel may be required occasionallyMust pass employment verification and professional reference checkCOVID vaccination required; must have two doses of Pfizer or Moderna or a single dose of Johnson & Johnson Those that need a medical or religious exemption must reach out separatelyAPPLICATION PROCESS All applicants MUST upload a resume AND complete application on our website and to be considered Visit link to apply httpspacelaorgaboutwork at pace Applications will be reviewed on a rolling basis until positions have been filled We will only reach out to candidates who have been selected to move forward in the process PHYSICAL DEMANDS The working conditions and physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions The physical environment the employee will work in is typically an office environment with moderate noise levels that would be expected in that type of work environment While performing the duties of this job the employee is regularly required to sit for extended periods of time; manipulate objects with hands The employee is frequently required to reach with hands and arms and stoop kneel crouch or crawl The employee is occasionally required to stand walk and taste or smell The employee must regularly lift andor move up to 25 pounds Specific vision abilities required by this job include close vision color vision and ability to adjust focus