IT Coordinator (on-site)

Salary: $60,000 – $65,000 (Based on Experience)
Location: Washington, D.C. – On-site
Employment Type: Direct Hire

• Join a historic, member-focused organization with a strong commitment to service and technology
• Be the go-to IT resource for staff, managing day-to-day tech needs and vendor relationships
• Play a key role in upcoming projects like Windows 11 deployment, phone system upgrades, and property management system integration
• Enjoy a collaborative environment where adaptability and initiative are valued

• Serve as the primary on-site IT support resource for staff, handling Level 2/3 troubleshooting
• Liaise with the MSP to ensure timely resolution of technical issues and maintain service standards
• Manage user onboarding/offboarding, system access, and licensing for O365 and related platforms
• Support and coordinate technology projects, including:
  • Windows 11 migration
  • New phone system deployment
  • Property management system integration (Jonas + Corum)
• Provide hands-on support for desktops, laptops, printers, and network connectivity
• Train staff on new systems and best practices for technology use
• Maintain documentation and assist with compliance-related tasks

• 3+ years of IT support experience (Level 2/3) in Windows environments
• Strong knowledge of O365 administration, Active Directory, and endpoint troubleshooting
• Familiarity with vendor management and MSP coordination
• Excellent communication skills and ability to train non-technical staff
• Self-starter who thrives in a standalone IT role

• Experience with property management or hospitality systems
• Exposure to Windows 11 deployment projects
• Military background or familiarity with member-service organizations

• Competitive salary and annual performance reviews
• PTO and paid holidays
• Comprehensive medical, dental, and vision plans
• Opportunity to lead IT initiatives and grow with the organization