Credit and Collections Specialist

Salary: $60,000-$65,000
Location: Fishers, IN |

This is a rare opportunity to join a highly stable, well-established manufacturing organization where people stay long term and leadership truly supports work-life balance.

• Exceptional Stability: Key leaders have been with the organization for 30+ years, and the current Credit & Collections Specialist is retiring after more than two decades in the role.
• Smooth Transition & Training: You will receive hands-on training from the incumbent prior to retirement, setting you up for long-term success.
• Autonomy: This role owns the full credit and collections process—ideal for someone who enjoys independence and accountability.
• Hybrid Work Environment: Enjoy flexibility with a 3 days in-office / 2 days remote schedule.
• Balanced Culture: Monday–Friday, 8:00 a.m.–5:00 p.m. This is a “do your job well and go home” environment with limited overtime outside of month-end.
• Professional Yet Relaxed: Business casual workplace where nice jeans are acceptable.
• Global Exposure: Part of a global organization with headquarters overseas, offering the strength of an international presence with a small, collaborative U.S. team.

• Manage customer credit and collections activities, including credit reviews and payment follow-up
• Perform customer risk assessments and maintain accurate credit documentation
• Serve as a professional point of contact for customer billing and payment inquiries
• Partner with the accounting team during month-end close
• Maintain records and reporting using SAP and Excel

• 5+ years of experience in credit & collections and customer service
• Comfortable working independently and managing a desk end-to-end
• Mature, direct, and professional communication style
• ERP experience required (SAP strongly preferred); solid Excel skills

• Schedule: Monday–Friday, 8:00 a.m.–5:00 p.m. (40+ hours; occasional month-end needs)
• Work Model: Hybrid: 3 days in office, 2 days working from home (this role cannot be fully remote)
• Travel: None
• Growth Track: This is a long-term, stable role with no upward ladder—ideal for someone seeking consistency and ownership rather than constant advancement.

• Medical, dental, and 401(k) plans