API Technical Writer

Rootshell Enterprise Technologies Inc. is a recognized provider of professional IT Consulting services in the US. We are actively seeking API Technical Writer for one of our direct client.

Role: API Technical Writer Location: Santa Clara, CA

Duties:

• Write API documentation for API users, such as API reference docs and developer guides. Keep an emphasis on the documentation that is technically accurate and brings clarity for even complex processes.
• Review documents were written by developers / PMs for a particular API and suggest changes / seek clarity to externalize the same documents.
• Supplement developer documentation with relevant sample code to reduce grounds-up efforts of external developers.
• Develop and use all types of content types (workflows/process schematics / instructional videos/developer consoles) to simplify the user's understanding of the Open API's.
• Be the first to respond to developer queries on API forums and put effort to resolve the issue yourself, without needing to check with the core development organization.
• Use your extensive knowledge of the needs of developers and pass this feedback internally to develop the next set of Open APIs.

Skills:

5+ years experience. 8+ years' experience in technical documentation, and/or developer outreach/technology partner management roles preferred. Knowledge of tools such as Visio and MadCap Flare preferred. Experience using Git to manage asynchronous collaboration across large teams Experience with authoring documentation in Markdown is core.