ICD Analyst/Technical Writer

Arlington, VA

Tria Federal delivers digital services and technology solutions that support the health and safety of veterans, service members and civilians. For two decades, federal agencies have relied on Tria companies to advance their critical missions and modernize their systems, so that they can uphold their commitment to the American people. Today, we are pushing the boundaries of possibility through partnerships and investments in artificial intelligence and emerging technologies, developing solutions for the biggest challenges that government will face tomorrow.

We are proud to employ and support military veterans who bring mission-first mindset, technical expertise, and leadership qualities that strengthen our work. Veterans, transitioning service members, and military spouses are strongly encouraged to apply.

Tria Federal (Tria) is seeking an ICD Analyst/Technical Writer to join our team. The ICD Analyst/Technical Writer is a professional who elicits, analyzes, and converts requirements into practical solutions, partners with stakeholders, assesses software performance, and leads process improvements while effectively managing multiple priorities with strong communication, analytical, and organizational abilities.

Candidates must be available to work on site in the Arlington, VA office 1-2 day/week. This is a hybrid role.

Responsibilities:

• Elicit, organize, analyze, prioritize, document, and communicate business requirements.
• Analyze business requirements with stakeholders and translate them into more detailed user stories, use cases and other functional requirement documents.
• Perform software requirement gathering and gap analysis and present findings in oral and written reports.
• Perform validation of solutions by analyzing the end-product and applying the requirement specifications.
• Use data provided by software development teams to evaluate functional benefits of software products, technical performance, risks, and schedule concerns.
• Assist in developing project plans, leading meetings, and other related tasks to gather and coordinate activities for requirements gathering.
• Function as part of an integrated team sharing products, best practices, and information across the portfolio.
• Work with users and customers to document and strategize for process improvements for current business processes.
• Maintain compliance with all company policies and procedures.
• Maintain program data and documents on several web-based reporting tools, including SharePoint.
• Work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices

Required Qualifications (Skills and Capabilities):

• Must be able to work under pressure, coordinate multiple assignments at once, and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
• Experience working with the following software products: Adobe Acrobat, Microsoft® Office Suite, SharePoint.
• Experience producing quality, visually interesting communications products for public consumption.
• Excellent communication and leadership skills.
• Excellent organizational and time-management skills.
• Excellent decision-making and problem-solving skills.
• Excellent analytical skills.
• Ability to multi-task and be flexible.

Why Tria? What defines the Tria brand is more than just our dedication to excellence in our craft; it's our incredible team of dedicated, talented, and passionate people that make Tria so exceptional. As people powering possible, we are all partners in our team's shared success.

As a company that cares about people, we seek to cultivate a culture in which all can thrive personally and professionally. We offer a top-tier benefits package to invest in your physical, mental, and financial health and wellness so that you can be your best self - at work and in life. At Tria, we are growth-minded, entrepreneurial in spirit, and committed to fostering a culture of inclusion and opportunity for all. Whatever your background, your role, your department, or stage in your professional journey, here you will have opportunities to learn new skills, seize new challenges, and advance your career as we grow.

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