Shared Services

Senior Shared Services Analyst
Salary: $63K-$80K

Publicly traded company located in Chicago is seeking a Senior Shared Services Analyst to join their growing Accounting and Finance department. This company is a powerhouse in their field and offers career growth and fantastic benefits. If you are looking to join a well-respected, stable company where you can grow your career within this is the place for you!

Why This Opportunity Stands Out:
• Our client is a rapidly growing organization operating in a fast-paced, high-volume environment
• Highly analytical role focused on solving complex AP/AR issues and improving operational workflows
• Opportunity to partner cross-functionally with accounting, procurement, finance, operations, and IT teams
• Position sits within a newly created Shared Services team focused on modernization and efficiency improvements
• Hands-on role ideal for someone who enjoys troubleshooting issues, identifying root causes, and implementing better processes
• Strong exposure to systems, workflow optimization, and process improvement initiatives
• Collaborative leadership team with strong visibility to senior management
• Excellent opportunity for someone looking to grow within shared services, accounting operations, or process improvement functions

Key Responsibilities for the Senior Shared Services Analyst:
• Lead resolution of complex AP and AR issues including invoice discrepancies, unapplied cash, duplicate payments, and system-related errors
• Serve as escalation point for internal teams, vendors, and customers
• Conduct root-cause analysis and identify opportunities for process improvements and automation
• Partner cross-functionally with accounting, procurement, operations, IT, and finance teams to resolve operational challenges
• Analyze trends, track KPIs, and provide reporting insights to leadership
• Support internal controls, audit requests, and compliance initiatives
• Participate in continuous improvement projects, workflow enhancements, and system testing initiatives
• Mentor and support other analysts on issue-resolution best practices

Qualifications for the Senior Shared Services Analyst:
• 3+ years of AP, AR, or shared services experience
• Strong process improvement mindset with ability to identify and fix broken processes
• Experience working in high-volume transactional environments such as cannabis, CPG, manufacturing, or shared services organizations
• ERP experience required (SAP or similar systems)
• Strong analytical and problem-solving skills
• Advanced Excel and data analysis skills preferred
• Comfortable operating in a fast-paced, evolving environment
• Proactive, adaptable, and hands-on mentality
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