Director, Business Operations, Global Quality
Working with Us
Challenging. Meaningful. Life-changing. Those aren't words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You'll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.
Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.
Position Summary
The Director, Business Operations is a key leadership role responsible for driving operational efficiency, strategic alignment, and financial governance. This leader will play a pivotal role in ensuring the success of Global Quality's initiatives and its integration with broader organizational goals. This leader will oversee the integration of GPS strategic imperatives, financial governance, and continuous improvement initiatives, while ensuring cross-functional collaboration and alignment with key stakeholders such as Finance. Additionally, the role is accountable for developing and implementing portfolio resource management strategies, driving financial accountability, and fostering a culture of quality, agility, and operational excellence across the organization.
Key Responsibilities
- Serve as the primary liaison with Finance at GQ level (150+m budget oversight), driving effective budget allocation, forecasting and tracking spend
- Enable an integrated strategy execution roadmap, driving transparency, prioritization, and business impact.
- Maintain/ Enhance governance structures to monitor strategic initiatives, business operations, and financial performance.
- Leverage resource allocation and financial planning frameworks to support leadership decision-making.
- Ensure timely reporting, benefits realization, and cross-functional coordination of key initiatives.
- Drive financial planning, budget governance, and resource management strategies to optimize operational efficiency.
- Lead GQ-wide financial tracking and forecasting, ensuring alignment with GPS Finance and Procurement.
- Leverage data analytics to identify opportunities to enhance operational efficiencies, optimize resources, and improve cost-effectiveness and mitigate risks.
- Build and maintain strong partnerships with Finance and Change Management to drive integrated execution of strategic initiatives.
- Establish and lead continuous improvement initiatives, embedding best practices across Global Quality.
- Develop and implement operating models, governance frameworks, and KPI tracking systems to measure and enhance performance.
- Drive change management strategies to support business transformation, process optimization, and financial governance.
Qualifications & Experience
- Bachelor's degree in Business, Engineering, Science, Finance, or a related field; Master's degree strongly preferred.
- At least 10 years of experience in strategy execution, business operations, portfolio governance, and financial planning, preferably in biopharmaceutical or life sciences industries.
- Visionary leader with strong business acumen, a focus on continuous improvement, and the ability to lead through data-driven insights
- Expertise in governance and strategic execution, leveraging digital technology within a global matrix organization.
- Strong experience in financial management, budget governance, and resource allocation.
- Exceptional executive communication and stakeholder engagement skills, with the ability to influence at all levels.
- Demonstrated ability to lead large-scale transformation initiatives, financial stewardship, and enterprise governance.
- PMP, Lean Six Sigma, or Portfolio Management (PfMP) certification is highly desirable.
If you come across a role that intrigues you but doesn't perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.
Compensation OverviewMadison - Giralda - NJ - US: $190,060 - $230,308 New Brunswick - NJ - US: $190,060 - $230,308 Princeton - NJ - US: $190,060 - $230,308
The starting compensation range(s) for this role are listed above for a full-time employee (FTE) basis. Additional incentive cash and stock opportunities (based on eligibility) may be available. The starting pay rate takes into account characteristics of the job, such as required skills, where the job is performed, the employee's work schedule, job-related knowledge, and experience. Final, individual compensation will be decided based on demonstrated experience.
Eligibility for specific benefits listed on our careers site may vary based on the job and location. For more on benefits, please visit https://careers.bms.com/life-at-bms/.
Benefit offerings are subject to the terms and conditions of the applicable plans in effect at the time and may require enrollment. Our benefits include:
Health Coverage: Medical, pharmacy, dental, and vision care.
Wellbeing Support: Programs such as BMS Well-Being Account, BMS Living Life Better, and Employee Assistance Programs (EAP).
Financial Well-being and Protection: 401(k) plan, short- and long-term disability, life insurance, accident insurance, supplemental health insurance, business travel protection, personal liability protection, identity theft benefit, legal support, and survivor support.
Work-life benefits include:
Paid Time Off
US Exempt Employees: flexible time off (unlimited, with manager approval, 11 paid national holidays (not applicable to employees in Phoenix, AZ, Puerto Rico or Rayzebio employees)
Phoenix, AZ, Puerto Rico and Rayzebio Exempt, Non-Exempt, Hourly Employees: 160 hours annual paid vacation for new hires with manager approval, 11 national holidays, and 3 optional holidays
Based on eligibility*, additional time off for employees may include unlimited paid sick time, up to 2 paid volunteer days per year, summer hours flexibility, leaves of absence for medical, personal, parental, caregiver, bereavement, and military needs and an annual Global Shutdown between Christmas and New Years Day.
All global employees full and part-time who are actively employed at and paid directly by BMS at the end of the calendar year are eligible to take advantage of the Global Shutdown.
- Eligibility Disclosure: The summer hours program is for United States (U.S.) office-based employees due to the unique nature of their work. Summer hours are generally not available for field sales and manufacturing operations and may also be limited for the capability centers. Employees in remote-by-design or lab-based roles may be eligible for summer hours, depending on the nature of their work, and should discuss eligibility with their manager. Employees covered under a collective bargaining agreement should consult that document to determine if they are eligible. Contractors, leased workers and other service providers are not eligible to participate in the program.
Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as "Transforming patients' lives through science