Medical Office Receptionist/ Medical Biller

The Center for Human Reproduction (CHR), located in New York City, is a globally renowned fertility center, known as a leading destination for patients seeking advanced infertility care. As one of the first IVF centers in the U.S., CHR specializes in treating complex cases, including diminished ovarian reserve, and provides individualized, research-based treatment plans to achieve success. The center also operates an innovative and transparent egg donor program, ensuring fair treatment for both donors and recipients. Committed to personalized care, CHR strives to deliver exceptional outcomes for all patients seeking fertility solutions.

This is a full-time, on-site role located in New York, NY, for a Medical Office Receptionist/Medical Biller. The individual will be responsible for performing a variety of front-desk and administrative tasks, including answering calls with professional phone etiquette, scheduling patient appointments, managing insurance verifications, and maintaining medical office organization. The role also involves comprehensive receptionist duties to ensure smooth operations and providing patient support.

• Proficiency in Phone Etiquette and ability to handle patient inquiries professionally
• Experience with Appointment Scheduling and coordinating patient visits efficiently
• Strong skills in performing Receptionist Duties in a medical office environment
• Familiarity with Medical Office operations and procedures
• Ability to handle Insurance Verification tasks accurately and effectively
• Excellent organization and time-management skills
• Friendly and professional demeanor with excellent interpersonal communication abilities
• Prior experience in medical billing or medical administration is preferred
• High school diploma or equivalent; additional certification or training in medical billing or office administration is a plus