Service Business Development Representative

Job Summary

Benefits

• Competitive Pay
• Medical, Vision, Dental
• 401(k) Retirement Plan
• Group Life Insurance
• Flexible Spending Account
• Paid Vacation
• Childcare Discounts
• Employee Referral Program
• Employee Discounts

Responsibilities

• Reach out to and follow up with up with prospective customers
• Generate appointments by means of proactive outbound prospecting and lead activity management to qualify and market to potential customers
• Connect new customers with appropriate sales team member
• Conduct internal CSI calls and emails
• Resolve and manage dealer reputation issues
• Handle service leads and appointment setting
• Proactively build out prospecting network
• Set appointments for prospective and current customers to meet with a member of the service team
• Answering high volume of customer inquiries through phone, email, text/chat per sales and service
• Update client information in our CRM Report daily
• Set appointments for prospective and current customers to meet with a member of the service team
• Answering high volume of customer inquiries through phone, email, text/chat per sales and service
• Update client information in our CRM Report daily
• Meet and exceed goals each month and quarter

Qualifications

• At least one previous role based in customer service experience
• Strong verbal and written communication skills
• Strong computer skills
• Strong organizational skills with the ability to multi-task and meet daily goals
• Time management, prioritization, and multitasking skills
• Team player with collaborative attitude
• Self- Motivated and Energetic