Bilingual Medical Assistant

We are seeking a compassionate and organized Medical Assistant to join our team in a fast-paced clinical setting. This is a safety-sensitive role responsible for both administrative and clinical support, reporting directly to the Office Manager. The ideal candidate will be a team player who provides exceptional patient care and thrives in a collaborative environment.

• Greet and prepare patients for provider exams, collecting detailed history and vitals
• Document all information accurately in the EMR system
• Assist providers during examinations, treatments, and procedures
• Administer medications (oral and injectable) and assist with in-office procedures
• Perform diagnostic tests (e.g., EKG, pulse oximetry, peak flow, inhalation treatments)
• Draw blood and process lab specimens for in-office or send-out labs
• Maintain sterilization and cleanliness of instruments and exam rooms
• Handle front desk operations: answering phones, appointment scheduling, patient check-in/out
• Provide patient education as instructed by the provider
• Assist with medication management, referrals, and care coordination
• Monitor and order medical supplies, office medications, and inventory
• Support onboarding and training of new team members
• Participate in phone-based outreach (medication & appointment reminders, transitional care calls)
• Assist in maintaining patient medical records in compliance with policies and regulations

• High school diploma or equivalent
• Completion of an accredited Medical Assistant program (RMA or CMA preferred)
• Bilingual in English and Spanish required
• Minimum of 1 year of experience as a Medical Assistant
• Basic knowledge of HIPAA, OSHA, and medical coding
• Phlebotomy and IV start experience preferred
• Strong computer skills; experience with EMR systems
• Familiarity with Google Suite and Microsoft Office
• Current CPR certification preferred

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* Perform administrative and certain clinical duties under the direction of a physician. Administrative duties may include scheduling appointments, maintaining medical records, billing, and coding information for insurance purposes. Clinical duties may include taking and recording vital signs and medical histories, preparing patients for examination, drawing blood, and administering medications as directed by physician.

* Interview patients to obtain medical information and measure their vital signs, weight, and height.

* Clean and sterilize instruments and dispose of contaminated supplies.

* Record patients' medical history, vital statistics, or information such as test results in medical records.

* Explain treatment procedures, medications, diets, or physicians' instructions to patients.

* Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.