Medical Director

Position Summary:

The Medical Director serves as a vital member of the Open Cities Health Center (OCHC) senior management team. This position works closely in collaboration with and in support of the Chief Clinical Officer to ensure the delivery of quality patient care and efficient clinical operations. The Medical Director leads a team of providers in the provision of high-quality and timely health care, as well as carrying a patient load of their own.

OCHC Core Requirements

• Patient Centered Customer Service– Whether directly or indirectly, we work to support the delivery of an excellent patient experience to everyone served by the organization.
• Caring and Compassion– We provide empathic comfort to those in distress and share kindness in all interpersonal interactions.
• Respectful Communication– We communicate openly, honestly, and without judgment while honoring everyone’s uniqueness and assuming the best of those with whom we interact.

• Teamwork – We are members of a diverse interdisciplinary team working together to meet a common goal.
• Accountability– We accept our individual and team responsibilities, and we meet our commitments. We take responsibility for our performance and actions.
• Patient Safety– We recognize and correct potential hazards to protect our patients and ourselves.

Key Responsibilities

• Provides direct supervision to a team of APPs.
• Manage APP schedules and ensure clinics are staffed appropriately.
• Collaborate with the Clinical Nurse Manager to ensure quality support staff for each clinical team.
• Work to ensure access to care, improve clinical quality, decrease clinical risk, and implement improvement initiatives and innovations.
• Assist with the recruitment and retention of provider teams.
• Assist with evaluating the performance of clinical personnel, including Internists, Pediatricians, etc.
• Complete performance evaluations for all direct reports.
• Ensure the quality of clinical services is maintained through individual and group supervision.
• Serve as a leader and mentor for providers of the health center.
• Consult with medical center staff, peers, and other managers/supervisors on a wide variety of patient care issues, intradepartmental workflow issues, and functions as part of a multidisciplinary treatment team.
• Maintain a panel of patients.
• Completes all clinical charting and documentation required by OCHC.
• Support the implementation of medical policies for the entire organization.
• Work collaboratively throughout the organization to ensure the adoption of standards and policies for all functional aspects of clinical services that result in patient care improvements.
• Participate in Quality Improvement programs and initiatives as needed.
• Participate in internal and external committees and management team meetings.
• Update job knowledge by participating in continuing medical educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Adhere to professional standards, practice policies and procedures, federal, state, and local requirements, and regulatory standards.
• Assist with audits of medical staff for compliance with policies and procedures and with regulatory and accreditation requirements.
• Performs other related duties as assigned.

QUALIFICATIONS:

• PA- C, NP, M.D., or D.O. degree from an accredited school required.
• Board-certified in Family Practice, Internal Medicine, or Pediatrics
• Current State of Minnesota medical license.
• Current DEA License.
• Five or more years of experience in practicing medicine.
• 5 years of management/leadership experience in a healthcare environment, preferably FQHC.
• Working knowledge of total quality management concepts, statistical tools, and continuous quality improvement techniques.
• PREFERRED QUALIFICATIONS
• Experience with the operating requirements of primary care programs funded by HRSA preferred.
• Experience working with patients with low-income and other barriers to care.
• Management experience in an FQHC.