MEDICAL CLERK

Job Summary

This is skilled work performed inside the county jail. An employee in this class is responsible for the filing and maintenance of all inmates medical files. This person may interact directly with inmates. The Medical Clerk must maintain the medical records in an organized manner so patient information is readily available at all times. This person must be proficient with Microsoft Office and Excel, and other databases to assist in billing. The Medical Clerk must have the ability to become proficient with the EMR system utilized by the jail. This person needs to be able to manage the office of the medical department.

Major Essential Duties

• Maintain computerized files, hard files, and reports of all inmate health records.
• Maintain all records and assist in procedures for invoice billing to appropriate agencies. Billings include medical, dental, and hospital invoices for all inmates.
• Maintain all medical records in an updated and organized manner at all times. Demonstrate proficiency using office computer systems, the EMR system, and the Jail Management System.
• Maintain open communication with all agencies to facilitate accurate and timely billing matters.
• Handle incoming and outgoing telephone calls.
• Schedule off-site medical appointments for inmates that have been ordered by the Clinical Director.
• Work with and communicate with the shift supervisors and Deputy Jailers to ensure all information regarding off-site medical appointments is relayed to custody staff.
• Perform other related office duties as required.
• Assist in preparing and dispensing medications to inmates.
• Ability to work independently with, or without direct supervision.
• Follow all Boone County Jail Policies and Procedures, state, federal, and local laws and standards.
• Assist nurses and providers in generating sick call lists, history and physical lists, and provider visit lists.
• Maintain a working inventory of all medical supplies.
• Assist in ordering medical supplies when necessary.
• Follow all PREA laws and standards.
• Must wear proper medical attire at all times.
• Attend all mandatory staff meetings scheduled by the Health Service Administrator.
• Maintain confidentiality of inmate health issues and appointments to ensure compliance with HIPPAA and maintain the safety and security of the facility.

Minor Essential Duties

• Assist in maintaining the cleanliness of the facility, especially staff only areas.
• Assists Supervisors in ensuring all staff are following policies and procedures, and the Code of Ethics.
• Attend and complete first aid, AED, and CPR training.

Supervisory Responsibilities

• None

Relationships

• This person works under the supervision of the Health Service Administrator, Nurse Practitioners, Clinical Director, Sergeants, Lieutenants, Captain, Chief Deputy, and Jailer

Qualifications

• Education and/or Experience
• High school diploma
• Three years of related work experience

• Language Skills
• Good verbal skills, ability to communicate effectively with coworkers, supervisors, inmates, and the general public; ability to provide clear, easily understood explanations and directions.
• Good writing skills; ability to prepare documentation in the EMR system to note each inmate encounter.
• Ability to read and comprehend protocols, written reports, letters, instructions, policies and procedures, medical records, and standards.

• Mathematical Skills
• Ability to add and subtract, and the ability to count and verify money.

Reasoning Skills

• Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to communicate the facts in a high stress situation to the shift supervisor and assist in making sound decisions that follow all federal, state, and local laws and standards.
• Ability to read, analyzes, and interprets policies, procedures, and government regulations. Ability to respond to sensitive inquiries or complaints from the public, inmate population, and other agencies.

Certificates, Licenses, Registrations

• Current State issued driver’s license.

Other Knowledge and/or Skills

• Ability to deal fairly with coworkers, supervisors, and inmates.
• Ability to effectively communicate with the inmate population.
• Ability to effectively communicate with the Deputy Jailers and other medical personnel.
• Ability to communicate with members of the public while not divulging medical or security information.
• Ability to work effectively on a daily basis with general to limited supervision.
• Basic computer skills and ability to learn multiple different types of software utilized by the jail.
• Ability to get along with others in the workplace and to respect their rights and individual abilities.
• Must be bondable.

Physical Demands

• Ability to type using a standard keyboard.
• Stand and/or walk for extended periods of time.
• Ability to run in order to respond to emergency situations in a timely manner.
• Ability to speak and hear.
• Ability to perform a rescue drag of an unconscious adult.
• Reach overhead with hands and arms.
• File in and retrieve documents from a filing cabinet.
• Must be able to pass a criminal history background check and drug test.

Work Environment

• Hazardous environment due to potential exposure to physical assault, chemical irritants, and dangerous airborne particulates.
• Knowledge of safe work practices and ability to apply them in daily situations.
• Noise level is moderate.
• Building temperature fluctuates

Comments

• Must display the following:
• Positive communication
• Objectivity
• Willingness to solve problems.
• Commitment to provide the inmate population with the best medical care possible.
• Commitment to serve the county’s best interests.
• Commitment to adhere to a strong sense of integrity and the Code of Ethics.
• Adherence to the applicable provisions of the Department Rules and Regulations, the Personnel Policy Manual, the Boone County Jail Policies and Procedures, the Kentucky Revised Statutes, the Kentucky Jail Standards, Immigration Standards, federal law, and federal BOP standards.
• Must remain free of criminal convictions.
• Must maintain confidentiality.
• Must be 21 years or older.
• Must be bondable.