Medical Assistant (Bilingual)

About us

Dynamic Service Solutions (DSS) is a mission-driven organization partnering with federal and local agencies to deliver high-quality human services, staffing, and program support nationwide. We are committed to excellence, innovation, and compassionate service.

We’re seeking compassionate professionals to join our Children First Residential Care Program, where you’ll provide trauma-informed, culturally responsive care in a safe and supportive environment. Your work will help children move toward stability and family reunification. If you are passionate about serving vulnerable populations and want to make a meaningful impact, we invite you to join our mission-focused team.

Many roles require fluency in English and Spanish. Explore opportunities in our Career Center and make a difference where it matters most.

Medical Assistant Job Summary

The Medical Assistant (MA) is responsible for assisting on intake process, compile, process, and maintaining medical records in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the health services department. Medical Assistant will monitor Unaccompanied Children (UC) health through assessing their records, symptoms, and reactions to treatment and care. They often have extensive interaction with the UC. The Medical Assistant assists on the delivery of medical care with the emphasis on disease prevention and health maintenance while ensuring compliance with State licensing, Office of Refugee Resettlement (ORR), and all policies and procedures implemented by CFRC.

Essential Functions

1. Support in the medical, dental, and mental health services coordination to meet the needs of the children and ensure that all new arrivals receive their initial medical assessments within 48 hours as required by ORR.
2. Provide support for primary and emergency care for injuries and illnesses. Immediate attention to service requests from clients. Assess and evaluate patients' needs for, and responses to, care rendered. Monitor and report on the progress and symptoms of clients in isolation.
3. Prepare treatment rooms for clinical examinations and assist practitioners with medical procedures and other patient care.
4. Maintain medical supplies and prescribed medications, follows standing orders, State licensing, and CFRC policies and procedures for providing over the counter medications to minors, prepares youth for examinations, and any other clinical tasks as needed. Maintain inventory of medicines in stock, expiration dates and availability.
5. Responsible for diagnostic filing, electronic, scans and hard copy documentation to the current chart, including but not limited to results, physician appointments and follow ups.
6. Ensure all care, history and treatments are properly documented into patient records per ORR, State, local, and medical department policy and procedures.

This is not necessarily an all-inclusive list of job-related responsibilities, duties, skills, efforts, requirements or working conditions. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

Qualifications Requirements

Education/Work Experience:

Level:

1. High school diploma or GED required.
2. Certified Medical Assistant or relevant Licensure according to state requirements required.
3. 1 year of experience in an outpatient, assisted living, hospital, or public health/community setting is preferred.

Foreign Language Requirement:

Bilingual (English/Spanish)

Working Conditions/Physical Effort

The Medical Assistant is required to maintain a flexible, organized, and efficient work schedule and is subject to work extended hours, weekends, and be on-call.

Work is performed mostly in an office setting. Some overnight travel, public speaking, evening and weekend work are requirements of the position. Regular computer work is also required. While performing the duties of this job, the employee is required to stand; walk; sit; finger, handle, or feel objects, or controls; reach; climb stairs; balance; stoop, kneel, or crouch; talk and hear. The employee must occasionally lift and/or move up to 20 pounds. Are exposed to diseases or infections on a daily basis. Always wear masks or rubber gloves to protect themselves and their patients from disease. Usually work indoors. Work very near patients and doctors. They come into physical contact with patients throughout the day. Usually wear a uniform or lab jacket. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.

The physical demands and work environment characteristics described above are representative of the physical capabilities that must be met by an employee and the working conditions that an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

What We Offer

• Competitive salary.
• Benefits package medical, dental, vision, HSA, DCFSA and 401 K retirement plan. Life and Disability Plans and other supplemental plans. Student Loan Assistance plan.
• Paid time off, holidays, and sick leave.
• Professional development opportunities; ongoing training in best practices, and leadership.
• Mission-driven work in a collaborative, supportive team.

Why Join DSS

Our people are our greatest strength while empowering communities through compassion, structure, and service. We are committed to supporting your professional growth through ongoing training, mentorship, and clear pathways for advancement. We actively promote and encourage team members to apply for internal opportunities, helping you build a long-term career while expanding your skills and leadership potential. When you join DSS, you become part of a supportive organization that invests in your development and values your impact.

This job description is intended to convey information essential to understanding the scope of the position and it is not intended to be an exhaustive list of skills, efforts, duties, responsibilities or working conditions associated with the position.

We participate in E-Verify.

Equal Employment Opportunity:

Dynamic Service Solutions is an equal opportunity employer. All qualified applicants are considered without regard to race, color, religion, sex, sexual orientation, national origin, marital status, disability, age, military/veteran status, parental status, or other non-merit factors. Dynamic Service Solutions is also committed to complying with all fair employment practices regarding citizenship and immigration status.