Bilingual Medical Assistant & Receptionist (English/Spanish)

Job Summary

Bilingual Medical Assistant & Receptionist (English/Spanish) will play a vital role in collaborating with a team of doctors and nurse practitioners in translating and supporting clinical staff to ensure efficient operations of the clinic. This includes accurately documenting patient information, assisting with patient inquiries, managing medical records, and ensuring compliance of healthcare regulations. The goal is to complete all activities accurately, with high quality in a timely manner.

Responsibilities

• Assisting clinicians in translating Spanish speaking patients, prep patient IVs, perform EKGs, document medical history and vital signs.
• Maintain the exam room between patient use to ensure cleanliness for the next patient.
• Demonstrate exceptional phone communication skills, conveying empathy and professionalism in all patient interactions. Taking the appropriate measures, or if needed, delegating it to a nurse or provider.
• Conduct outbound calls to patients, scheduling in office and telehealth appointments, providing instructions, gathering information and addressing concerns.
• Verify patient insurance coverage and review prior authorizations requirements.
• Ensure strict adherence to healthcare regulations, including HIPAA, and uphold the organization's code of conduct.

Skills

• Proven work experience as a bilingual medical assistant & receptionist (English/Spanish)
• Knowledge of medical office management systems and procedures
• Excellent time management skills, detail oriented, ability to multi-task and prioritize work
• Social perceptiveness and service oriented
• Excellent written and verbal communication skills
• Strong organizational and planning skills
• Proficiency in MS Office and patient management software
• Proficiency in Electronic Medical Record (EMR) system
• BLS Certification (Preferred)
• Certified Medical Assistant (Preferred)

Experience 1 Year experience (Preferred)

Entry level candidates will also be considered

Schedule Full Time M-F

Location Brooklyn, NY 11210