Medical Dispatcher

About Mobile X-rays on Demand:

With over 40 years of combined experience, Mobile X-Rays On Demand is ready to provide fast and accurate portable radiology services to meet the needs of South Texas communities.
The Mission of Mobile X-Rays On Demand is to deliver high-quality medical care to our patients. Be responsible for the introduction of new technology related to mobile imaging. Respond promptly and intelligently to our patients and ordering physicians. We will provide professional quality service with state-of-the-art equipment at the patients bedside and are committed to providing superior healthcare services in a timely and cost-effective manner.

Join the Mobile X-Rays On Demand team as a Dispatcher.

Dispatcher duties & Responsibilities are to manage communication flow, coordinate techs in every city and assure efficient services in our daily operational activities. The Dispatcher will interact with team members to ensure that that technician's list runs seamlessly.

Responsibilities include:

• Coordinating and managing the high volume of incoming and outgoing calls to ensure efficient service.
• Monitoring the dispatch tab to organize and prioritize orders we obtained on a daily basis.
• Scheduling running insurance and dispatching appointments to techs.
• Make executive appointments and schedules and make travel arrangements to make a use of their time.
• Assist with staff scheduling for all technicians.
• Assist Dispatch Supervisor on the activity of the technicians and ensures slots are filled in a timely manner.
• This position will require working weekends.

Communication Management:

• Developing constructive and cooperative working relationships with techs, team members, and maintaining them on time.
• Quickly conveying messages and information to management, ensuring no miscommunication.
• Communicating with doctors and nurses and patients and radiologists.
• Handles minor staff problems, and ensures adequate staff coverage for all areas.

Qualifications and Skills:

• Strong attention to detail and ability to work well with multiple interruptions. Must be able to multitask in a busy work environment.
• Familiar with medical terminology.
• Excellent communication and multitasking skills.
• Proficient in using GPS and fleet management systems.
• Ability to work well under pressure and handle overload situations successfully.