Technical Advisor, Commercial Operations & Marketing

The Technical Advisor for Commercial Operations & Marketing is a highly operational business leader responsible for improving processes, accelerating execution, and driving cross-functional commercial impact. This role functions as an operational extension of the leadership team, bringing clarity, structure, and disciplined execution to high-priority initiatives. The ideal candidate is scrappy, decisive, & confident building scalable processes across marketing, merchandising, and operational teams. Experience in gaming or trading cards is a plus but not required.

This position sits onsite 5 days a week in Grapevine, TX.

Responsibilities

• Diagnose operational bottlenecks and implement process improvements across marketing, merchandising, operations, and other commercial functions.
• Translate business goals into actionable plans with defined owners, timelines, and KPIs.
• Lead execution of cross-functional initiatives requiring coordination across marketing, technology, finance, merchandising, and store operations.
• Negotiate vendor partnerships and secure co-op funding to drive impact with minimal budget.
• Serve as a strategic advisor to leadership on commercial opportunities, operational risk, and resource prioritization.
• Build frameworks and operational systems that increase discipline, speed, and efficiency across the business.
• Coach and develop team members, instilling a culture of accountability, clarity, and high performance.

Qualifications

• 10+ years in commercial operations, marketing operations, business operations, or similar roles.
• Strong operator with proven ability to create structure in fast-moving environments.
• Experience influencing cross-functional teams without formal authority.
• Resourceful negotiator skilled at vendor management and securing co-op or partner funding.
• Hands-on, execution-focused leader comfortable rolling up their sleeves.
• Gaming or trading card familiarity is a plus, not a requirement.