Team Manager

Job Description Job Description 1. Ensure all customers are happy, being listened to, receiving services specific for their needs, and services are of optimum quality. * Know, understand, and implement all policies and procedures of Emerge, Inc. and ensure they are implemented within the Team. * Supervisor of all staff on the Team. Responsible for staff scheduling, implementing all human resource actions consistent with Emerge policies, and personnel actions as necessary. * Work directly with customers at all living locations on the Team .regularly * Directly monitor and mentor the performance of all staff on the Team. * Ensure all staff on Team are trained in all required training at Emerge. * Directly interface with the accounting department of Emerge and obtain all necessary resources, including furniture, repairs, food, and household items, and supply documentation of purchases as needed by Emerge policy. * Ensure all attendance, timesheets, and other documentation, as indicated, is completed for service recipients of their team. * Ensure each customer has an IP, and BP, and NCP as indicated, that data is being collected following agency guidelines. Plans are being correctly implemented by all staff. * Coordinate meetings as necessary for individual annual meetings and or interim meetings. * Monitor the IP, including written documents and IPs on Maryland State Databases, and amend as necessary to ensure the IP meets the individual's needs. * Complete location quality reviews, including but not limited to: Fire drills, attendance sheets, activity log, menu's, Mar's, PMOF's. * Ensure the water temperature in each home is within a regulatory standard. * Ensure all locations are clean and attractive and reflect the interests, preferences, and desires of the service recipients. * Ensure all customers attend all physician and other health professional appointments. * Ensure that all customer records, both location and main records, are current and complete, including but not limited to Annual Physical and Dentals. * Attend agency management meetings as indicated. * Stay within the budget for each location supervised. Company Description If you are interested in working in the nonprofit, would like the stability of working for company with long-term staff, this might be the position for you. Company Description If you are interested in working in the nonprofit, would like the stability of working for company with long-term staff, this might be the position for you.