Medical Assistant

The Medical Assistant (MA) is a vital member of the healthcare team responsible for providing clinical and administrative support in a medical setting. The MA works under the direction of licensed healthcare providers to ensure efficient and effective patient care and smooth office operations.

Clinical Duties:

• Prepare patients for examination (vital signs, weight, medical history)
• Assist with examinations, procedures, and minor surgeries
• Administer medications and immunizations as directed
• Perform basic laboratory tests and phlebotomy
• Collect and prepare specimens for lab testing
• Clean and sterilize medical instruments
• Maintain examination rooms, supplies, and equipment

Administrative Duties:

• Maintain accurate, complete, and up-to-date patient records within the electronic health record (EHR) system
• Document patient information, provider notes, and updates in the EHR in a timely and accurate manner
• Manage and coordinate provider schedules to support efficient clinic workflow and timely patient care
• Conduct patient follow-up communications regarding care plans, test results, referrals, and provider instructions
• Process referrals and coordinate with specialty providers to ensure continuity of patient care
• Assist with obtaining prior authorizations for medications, procedures, and diagnostic testing as required
• Monitor and respond to patient messages through the EHR system or patient portal
• Prepare patient charts and ensure all required documentation, labs, imaging, and reports are available for provider review prior to visits
• Maintain organization of electronic patient files, including scanning and uploading medical documents into the EHR
• Communicate effectively with providers, clinical staff, and external healthcare facilities to support patient care coordination
• Ensure patient information and documentation are handled in compliance with HIPAA and organizational policies

Education, Experience, and Qualifications:

• Medical Assistant experience: At least 1 year
• Vital signs experience: At least 1 year
• EMR systems experience: At least 1 year
• High school diploma or equivalent
• Medical Assisting diploma (depending on state requirements)
• Bilingual in Spanish preferred