Overview

Ira Toyota of Orleans is part of fast growing Group 1 Automotive, a leader in automotive retail and we are looking to add a qualified Finance Admin Partner to our team. With our state-of-the-art facility, unbeatable work environment, and industry-leading compensation, you'll have the tools and resources to thrive and reach new heights in your career.

Responsibilities

• Proactively assess, clarify, and validate customer needs and expectations on an ongoing basis to ensure the highest satisfaction.
• Coordinate the involvement and escalation of internal resources, including support, service, and management resources, in order to meet customers expectations.
• Communicating customer concerns, challenges and the interaction of different processes within their organization.
• Proactively lead document planning process that develops performance objectives, KPI's, financial targets, and critical milestones for the duration of each customer contract.
• Act as a dedicated advocate for the customer, ensuring a seamless, positive experience throughout the entire transaction process.
• Effectively prioritize tasks to maximize productivity and ensure efficient use of both your time and your team’s resources.
• Enthusiastically represent Orleans Toyota technology and solutions.

Qualifications

• Customer-facing sales experience in challenging environments required; automotive dealership experience, (sales, service, F&I, or BDC) is a plus
• Strong customer service and communication skills
• High attention to detail and ability to multitask in a fast-paced environment
• Positive attitude and team-oriented mindset
• Comfortable with technology (dealership systems experience is a plus)
• Experience with contracts/compliance or documentation-heavy roles is a plus
• Flexible schedule, including evenings/weekends

What We Offer

• $60,000 – $65,000/year compensation (based on experience)
• Medical, Dental & Vision Insurance
• 401(k) with company match + Employee Stock Purchase Plan
• Paid Time Off (vacation & sick days)
• Employee Vehicle Purchase Program
• Career growth opportunities within a Fortune 250 company