Certified Medical Assistant (CMA)

We are seeking a Certified Medical Assistant (CMA) as a vital member of our healthcare team responsible for delivering high-quality patient care by supporting physicians, nurse practitioners, and other licensed providers. The CMA performs both clinical and administrative duties, ensuring efficient clinic operations and exceptional patient service. This position requires current medical assistant certification and demonstrated competence in clinical procedures, EMR usage, and patient interaction.

Essential Duties and Responsibilities Clinical Responsibilities

• Greet and room patients, record vital signs (blood pressure, temperature, pulse, height, weight, BMI, oxygen saturation).
• Collect medical history, medication lists, allergies, and reason for visit (chief complaint).
• Prepare patients for examination and assist providers during exams, minor procedures, and in-office testing.
• Administer medications and immunizations as directed by the provider and within scope of certification.
• Perform point-of-care testing (e.g., glucose, strep, urinalysis, EKGs) and collect specimens for laboratory testing.
• Ensure all specimens are labeled and processed per protocol.
• Sterilize instruments and maintain clean and stocked exam rooms in accordance with infection control standards.
• Document all patient interactions and clinical activities accurately in the EMR system.

Administrative Responsibilities

• Schedule patient follow-ups, diagnostic tests, and referrals as instructed.
• Perform medication prior authorizations and refill requests via provider-approved protocol.
• Manage incoming phone calls and electronic messages related to patient care.
• Coordinate prescription requests with pharmacies and patients as needed.
• Prepare charts for daily appointments and ensure documentation is up to date.

Requirements

• High school diploma or equivalent.
• Current CMA certification from an accredited agency (AAMA, AMT, NCCT, or NHA). If you do not have your certification, will consider 4+ years of experience. Must get certification within 6 months of hire date.
• Orthopedic Experience
• Familiarity with coding practices related to medical billing is advantageous.
• Proficiency with Electronic Medical Records (EMR); experience with eClinicalWorks (eCW), Epic, or similar required.
• Basic Life Support (BLS) certification is mandatory.
• Ability to work effectively in fast-paced environments.
• Strong organizational skills and attention to detail are essential for maintaining accurate patient records.
• Excellent interpersonal skills to communicate effectively with patients and healthcare professionals.

Physical Requirements

• Able to stand or walk for extended periods.
• Able to lift or move up to 25 pounds occasionally.
• Manual dexterity to handle instruments, equipment, and computer keyboarding.

Work Environment

• Fast-paced clinical environment with frequent patient interaction.
• May be exposed to bodily fluids, chemicals, and infectious diseases (proper PPE provided).
• Must be flexible with schedule changes, occasional extended hours, or rotating clinic sites.

Core Competencies

• Patient-Centered Care: Demonstrates empathy, professionalism, and responsiveness in patient interactions.
• Clinical Accuracy: Performs procedures with precision and attention to detail.
• Team Collaboration: Works well with providers, peers, and administrative staff.
• Reliability: Completes assigned tasks timely and follows through on commitments.
• Adaptability: Maintains composure and effectiveness under pressure or changing priorities.

Join our team and contribute to delivering exceptional healthcare services while advancing your career in the medical field.

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• On-the-job training
• Paid time off
• Vision insurance

Medical Specialty:

• Primary Care

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Work Location: In person