Medical Referral Coordinator

Job Title: Referral Coordinator

Location (city, state): Dallas, TX

Industry: Healthcare / Medical Office Administration

Pay: $18–$20 per hour

Benefits: This position is eligible for medical, dental, vision, and 401(k).

About Our Client:

Addison Group is supporting a healthcare organization seeking a detail‑oriented Referral Coordinator to assist with patient referrals, scheduling, and administrative workflow in a fast‑paced clinical environment.

Job Description:

The Referral Coordinator will help manage patient referral processes, maintain accurate documentation, and support communication between providers, patients, and clinical staff. This role requires strong organizational skills, professionalism, and comfort working directly with patients and medical teams.

Key Responsibilities:

• Process and track patient referrals to ensure timely access to specialty care.
• Maintain and update patient records while adhering to HIPAA guidelines.
• Communicate with referring offices, providers, and patients to coordinate care needs.
• Assist with appointment scheduling, follow‑ups, and general office workflow.
• Apply ICD‑10/ICD‑9 coding knowledge for documentation and billing accuracy.
• Support daily operations by managing information flow between staff and patients.
• Handle patient interactions with empathy and professionalism, including occasional outbound calls.
• Participate in training and shadowing to learn internal processes and referral procedures.

Qualifications:

• 2+ years of experience in referral coordination, medical records, or similar healthcare administrative roles.
• Strong understanding of HIPAA compliance.
• Familiarity with ICD‑10/ICD‑9 coding.
• Experience with EClinicalWorks or similar EMR systems preferred.
• Strong communication, problem‑solving, and time‑management skills.

Additional Details:

• Contract role: 2–3 months
• Onsite position
• Hours: Mon–Thurs 8 AM–5 PM; Fri 8 AM–12 PM (working lunch; optional clock‑out extends day to 5:30 PM)
• Start Date: ASAP
• Training includes 1–2 weeks of shadowing
• One onsite interview; afternoons preferred
• Urgent need due to upcoming staff leave

Perks:

• Opportunity to gain experience in a specialty healthcare environment
• Supportive team environment with hands‑on training
• Potential exposure to long‑term opportunities through Addison Group

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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