Sales & Business Development Associate

Job Description:

We are seeking a highly organized, outgoing, and tech-savvy Sales & Business Development Associateto work directly under the Marketing Manager. This role plays a key part in driving revenue growth by managing inbound and outbound client communications, conducting intake calls, supporting pipeline progression, assisting with marketing execution, and helping move deals through to closing and follow-up.

The ideal candidate is professional, reliable, comfortable on the phone and in person, bilingual (Mandarin & English preferred), and up to date with AI tools, automation platforms, and digital marketing systems. This is a fast-paced, entrepreneurial environment that requires adaptability, initiative, and a proactive mindset.

Key Responsibilities:

Client Communication & Intake

• Conduct inbound and outbound client calls
  Handle new client intake and qualification
  Gather and organize client information accurately
  Schedule consultations and follow-up meetings
  Maintain strong, professional client relationships

Sales & Business Development Support

• Nurture leads and move prospects through the pipeline
  Support closing efforts by preparing clients for final conversations
  Follow up with warm leads and re-engage inactive prospects
  Track conversations and consistently update CRM
  Assist with deal coordination and post-closing follow-ups

Marketing & Digital Growth Support

• Assist with Google Ads campaign management and performance tracking
  Support paid social media campaigns across platforms
  Help optimize website content for SEO
  Contribute to blog writing and content creation
  Assist with social media content planning, posting, and reporting
  Generate marketing performance reports and analytics insights

Administrative & CRM Management

• Maintain organized and accurate client records
  Update pipeline status and generate reporting
  Coordinate calendars and appointment confirmations
  Assist with proposals and documentation as needed

Technology, AI & Automation

• Utilize AI tools and automation systems to streamline workflows
  Leverage CRM systems, email automation, and scheduling software
  Stay current with emerging AI and agent tools to increase efficiency
  Adapt to evolving systems and wear multiple hats as the company grows

Qualification:

• Fluency in English required & Mandarin preferred
• At least 3 years experience in sales and business development related field.
  Strong phone presence and communication skills
  Outgoing, confident, client-facing personality
  Reliable and detail-oriented
  Comfortable in a fast-paced, evolving environment
  Familiar with CRM systems
  Experience with Google Ads and paid social platforms
  Basic understanding of SEO principles
  Experience with blog writing and digital content creation
  Knowledge of AI tools, automation platforms, and digital workflows
  Previous sales or business development experience preferred

Employer Description:

FSA Capital is a New York Citybased real estate development and investment firm focused on high-quality residential, commercial, and mixed-use projects across Queens, Brooklyn, and Long Island City. Headquartered in Flushing, we take a hands-on, end-to-end approach to creating spaces that deliver lasting value for tenants, buyers, and the communities we serve

Equal Opportunity Employer

FSA Capital is an equal opportunity employer, and we foster an inviting, inclusive and collaborative environment.