Automotive Service Department Business Development Agent / call agent

Help Wanted: Service Department Business Development Agent
Location: Celebration Chevrolet 2001 S Havana St, Aurora, CO 80014
Full-Time | Competitive Pay | Growth Opportunities

Celebration Chevrolet is growing, and were looking for a motivated, customer-focused Business Development Agent to join our Service Department team!

As a Service BDC Agent, youll be the first point of contact for customers scheduling service appointments. Your role is critical in delivering exceptional customer experiences and supporting the success of our high-performing service department.

What Youll Do:

• Handle inbound and outbound calls, texts, and emails to schedule service appointments
• Follow up with customers on missed or declined services
• Maintain detailed records of customer interactions in our CRM system
• Work closely with Service Advisors and Technicians to ensure customer satisfaction
• Assist with daily appointment confirmations and rescheduling as needed

What Were Looking For:

• Previous BDC, call center, or customer service experience (automotive experience a plus!)
• Strong communication and organizational skills
• Ability to multitask in a fast-paced environment
• Tech-savvy and comfortable using scheduling and CRM software
• A friendly, professional attitude and a passion for helping others

Why Work With Us?

• Be part of a supportive, high-energy team at a locally loved dealership
• Opportunities for advancement and ongoing training
• Competitive pay structure and benefits
• Positive, inclusive work culture

Join the Celebration Chevrolet family and help us drive exceptional service every day.
Apply now in person or email your resume to brandonz@celebrationchevrolet.com
Celebration Chevrolet 2001 S Havana St, Aurora, CO 80014
3037517500