Cleaning Technician

Arrow Service Team is looking for a full-time Cleaning Technician to join our team of dedicated professionals in Bismarck ND!

Arrow Service Team is based out of Bismarck ND and is the leader in the disaster restoration industry in North Dakota. We have built our heritage one project at a time, establishing a reputation for performance, integrity, and responsibility among customers and carriers alike. Whether property damage is caused by water, fire, smoke, storms, or other disasters, we deliver on our promise to provide extraordinary care while serving people in their time of need! Our passion for quality and customer service drives everything we do.

A Cleaning Technician's primary focus is to clean and restore our customer's personal property and belongings (contents) back to a pre-loss conditionfrom damage sources such as water, fire, smoke, storms, or other disasters. This is done through the hard work of our team of professionals as well as state of the art technology and chemicals that help clean, eliminate odors, removes stains, and restore personal belongings. The Contents/Cleaning Team is often the first team to respond in the process by arriving on site to document what is salvageable and non-salvageable (trash) and pack-out the belongings. Salvageable belongings are then inventoried, cleaned, and stored in boxes and crates in a climate-controlled facility until the pack-back (returning of personal belongings) is scheduled to take place.

In addition, a Cleaning Technician works at different jobsites to clean structures such as walls and ceilings of a home or business to remove soot from a fire or other debris and works closely with the Project Manager for post construction cleans (i.e. cleaning of drywall dust, construction debris, etc.). Other opportunities in this role include general property cleaning.

As a Cleaning Technician, your time will be spent both at the shop as well as at specific jobsite locations (residential and commercial). You will learn many different specialty techniques within the department and will not get bored with the many jobs we obtain.

We look forward to investing in your future! Advancement opportunities within department and within other departments.

Primary Job Responsibilities:

• Inspecting, sorting, documenting, and packing of personal property (contents) from fire or water damaged properties.
• Packing-out salvageable personal property, ensuring no damage during loading and transport.
• Cleaning and inventorying of personal property.
• Labeling and documenting items, boxes, and containers (crates) according to specified requirements.
• Wrapping of furniture or other larger items
• Returning contents to location as per customer request (pack-in)
• Structure (building), job site scrap/material cleaning, and general cleans.
• Operation of company vehicles ranging from minivans to box trucks
• Cleaning and sanitation of work area and equipment
• Other duties as needed (related)

Experience, Skills, and Others:

• 1 year + of cleaning and/or moving experience preferred, but willing to train the right person.
• Ability to occasionally pull a trailer or operate a forklift (or be able to be trained for).
• Ability to complete projects and/or tasks in a timely manner with or without supervision.
• Strong attention to detail, precision, and overall craftsmanshift/quality.
• Ability to problem solve and adapt to unexpected changes or challenges.
• Effective verbal and written communication skills
• Ability to work and collaborate in a team setting.
  
• Ability to act professional, show integrity, have a positive attitude, and show respect and empathy.
• Strong punctuality.
• Must not have any restrictions prohibiting work in customer's homes, commercial sites, government entities, educational institutions, etc., or have history of theft.
• Must be safety minded.
  

Physical Demands:

• Lift (constantly) 5-10 lbs., lift (frequently) 10-25 lbs.
• May involve significant stand/walk/ push/pull.
• Occasional climbing on ladders or other height equipment, overhead motion.
• Consistent balancing, crouching, frequent stooping, reaching, kneeling, and handling.
• Exposure to weather conditions with temperatures ranging from mild to moderate cold/heat. Most jobs are indoors (climate controlled).
  
• Exposure to noise levels ranging from moderate to loud (occasional to frequent).
  

Pay:

• Starting pay is typically $16.50 to $18.50+ per hour, but largely depends on experience, diversity of skillsets, industry knowledge, and ability. (DOE)
• 90-day review (potential for wage adjustment if applicable).
• Annual reviews scheduled thereafter within department review cycle (potential for wage adjustment if applicable).
  
• Hazard pay rate (when required to be in full personal protective equipment).
• If/when applicable: Participation incentives for afterhours on-call emergency status including time and a half pay, per site visit bonus, and availability bonus.

Benefits:

• Paid Vacation.
• Overtime Pay Eligible.
• 6 Observed Paid Holidays.
• Quarterly Profit Share.
• Health Insurance.
• Dental and Vision Insurance.
• Life Insurance.
• 401(k) (with a set matching percentage).
• Fully Paid Training.
  

Schedule:

• 40 to 44 hours per week, Monday through Friday, typically 7:30am through 5pm. Occasional 6:30am starts to accommodate any travel distance outside of the Bismarck/Mandan ND area.
• Occasional over-night(s) with hotel room paid and per night per diem provided.
• If/when applicable: Weekly rotating (estimated to be every 6 to 8 weeks) on-call schedule for afterhours (after 5pm) emergencies (once deemed ready to participate by management).
  

Age Requirement:

• Must be at least 18 years of age.

Education:

• High school or equivalent.

License/Certification:

• Valid and current Drivers License (legal ability to drive is required).
• Reliable transportation for getting to and from Arrows office/shop.

Arrow Service Team started as a small carpet cleaning company in 1979. Over the years, we have grown to over 75 employees and have expanded our services to include fire & water damage restoration, mold removal, trauma, and emergency board-ups. We also continue to clean residential and commercial carpets and HVAC and ductwork. Core family values make Arrow Service Team grow year after year. We pride ourselves in being a local family-owned company. We have a fully trained in-house team of disaster restoration specialists, including water mitigation techs, fire restoration techs, finish carpenters, flooring installers, painters, and carpet and HVAC technicians. With a quality staff, it is easy to understand why we keep expanding our team and reach as the top restoration company in Bismarck-Mandan and surrounding communities.

Arrow Service Team is committed to providing a safe, healthy, and productive work environment. Consistent with this commitment, it is the intent of the Company to maintain a drug and alcohol-free workplace.

Arrow Service Team provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.

To learn more about Arrow, please visit our website at:www.arrowserviceteam.com.