BDC Business Development Manager

Job Description:
About White Plains Honda White Plains Honda is committed to excellence in automotive sales and service through innovation, customer satisfaction, and forward-thinking leadership. We focus on exceeding customer expectations, using advanced technology and efficient processes to create outstanding experiences for both customers and employees. Job Details Salary: From $120,000 to $130,000 a year Job Type: Full-Time Location: White Plains, NY 10606 Position Overview We are seeking an experienced and motivated BDC Business Development Manager to lead our Business Development Center. This key role combines strategic leadership with hands-on management to improve customer engagement and drive sales and service opportunities. Key Responsibilities Develop and implement innovative strategies to increase sales and service opportunities. Manage daily BDC operations, ensuring effective lead management and customer follow-up. Train and mentor BDC team members on best practices and advanced communication skills. Monitor performance metrics and provide regular reports to senior management. Collaborate closely with sales and service departments for aligned dealership goals. Stay updated on industry trends to maintain White Plains Honda's competitive edge. Encourage a culture of continuous improvement, incorporating team feedback and enhancing processes. What We Offer Competitive salary with performance-based incentives. Opportunities for professional growth and career advancement. Supportive and collaborative team environment. Comprehensive benefits package including health, dental, and vision insurance, 401(k) plan, and paid time off. Comprehensive training and resources to support your success.
Job Requirement:Qualifications Proven experience as a BDC Manager or similar role in the automotive industry. Strong leadership abilities with the capability to inspire and motivate a team. Excellent communication and interpersonal skills focused on customer service excellence. Proficiency in CRM software along with data analysis and reporting skills. Innovative mindset with passion for advancing automotive BDC operations. Alignment with White Plains Honda’s mission and commitment to customer satisfaction.
WHAT WE OFFER: Tremendous product & inventory Ongoing company-wide training Strong company reputation Growth opportunities Professional, enthusiastic & supportive working environment When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer. The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. We reserve the right to amend and change responsibilities to meet business and organizational needs as necessary. We are an Equal Opportunity Employer and a drug-free workplace. We Would Really Like To Hear From You!