Business Development Manager

VIVA USA builds custom workflow portals for enterprise clients on our proprietary platform. We are looking for a results-driven Client Solutions/Business Development Manager who can take warm opportunities - identified by our RFP and account management team - and convert them into sold engagements. This is a software consulting sales role. We work on small-to-mid-size SOWs and task orders, and need someone who can close deals, write SOWs, and support delivery in a lean, entrepreneurial environment.

Sales Conversion & Client Engagement

Follow up on RFP responses, leads, and prospects identified by our internal team - advancing opportunities through the sales cycle to close

Conduct discovery calls, product demonstrations, and tailored solution presentations for prospective clients

Build and nurture client relationships; serve as the trusted point of contact from initial engagement through contract award

Develop compelling proposals and respond to RFPs/RFIs with client-specific narratives that position VIVA's solutions effectively

Collaborate with leadership and the account management team on pipeline status, pursuit strategy, and prioritization

Represent VIVA at client meetings, industry events, and government procurement forums

Delivery Support & Account Management

Draft Statements of Work (SOWs) and task order responses - clearly defining scope, deliverables, timelines, and pricing

Coordinate with leadership to identify, recruit, and deploy the right project team when engagements are won

Manage client relationships through delivery - setting expectations, addressing issues proactively, and identifying follow-on opportunities

QUALIFICATIONS

Required

2-5 years in software consulting sales or business development - SOW/project-based engagements

Demonstrated ability to convert warm leads and RFP opportunities into closed business across multi-stakeholder sales cycles

Hands-on experience writing SOWs, proposals, and project scoping documents

Strong communication and presentation skills - able to engage both technical and non-technical stakeholders

Comfortable operating in a lean environment without large marketing budgets or pre-built enterprise pipelines

Preferred

Familiarity with AI-powered solutions, business analytics platforms, or system integration services - ability to speak to these capabilities in client conversations

Experience selling case management, workflow automation, or similar operational software

Knowledge of W/MBE certification programs or supplier diversity contracting

VIVA is an equal opportunity employer. All qualified applicants have an equal opportunity for placement, and all employees have an equal opportunity to develop on the job. This means that VIVA will not discriminate against any employee or qualified applicant on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status