Supervisor, Business Services - Full-Time, Days (Molokai General Hospital)
About Us
Molokai General Hospital (MGH) is a 15-bed rural health care facility with a Critical Access Hospital designation, proudly serving the residents and visitors of Molokai. For the fourth consecutive year, MGH has been named one of the Top 20 Critical Access Hospitals in the nation for Best Practices in Quality by the National Rural Health Association (NRHA), based on performance data from the Chartis Center for Rural Health. This honor places MGH among the top-performing hospitals out of more than 1,300 CAHs nationwide.
MGH provides the island's only emergency room and offers a wide range of services, including acute care, inpatient hospice, skilled nursing, and low-risk obstetrical care. We also provide primary care through our rural health clinic, chemotherapy, limited specialty procedures, diabetes management, family planning, physical therapy (including aquatic therapy), veteran's services, and chronic disease navigation.
Since 1987, MGH has been an affiliate of The Queen's Health Systems, whose 'ohana includes over 9,000 employees and more than 1,400 physicians statewide. Our mission reflects the vision of our founders, Queen Emma and King Kamehameha IV: to provide quality health care services in perpetuity to improve the well-being of Native Hawaiians and all the people of Hawai'i.Molokai General Hospital is committed to being a best place to work and practice, where team members embody the spirit of aloha and collaborate to deliver safe, high-quality, compassionate care to our close-knit community.
ResponsibilitiesI. JOB SUMMARY/RESPONSIBILITIES:
• Supervises the daily operations and activities relating to the Business Services department.
II. TYPICAL PHYSICAL DEMANDS:• Essential: finger dexterity, seeing, hearing, speaking.
• Continuous: sitting, static gripping of an object for prolonged periods.
• Frequent: sitting.
• Occasional: standing, stooping/bending, walking on uneven ground, lifting and carrying usual weight of 5 pound up to 10 pounds, reaching above, at and below shoulder level, repetitive arm/hand motions, frequent gripping of an object.
• Operates various office equipment, computer, calculator, telephone, fax and printer.
III. TYPICAL WORKING CONDITIONS:• Not substantially subjected to adverse environmental conditions, noise and/or vibration, hazardous physical conditions, or atmospheric conditions which affect the respiratory system or the skin.
IV. MINIMUM QUALIFICATIONS:A. EDUCATION/CERTIFICATION AND LICENSURE:
• Associate's degree in Business or related field; or three (3) years college coursework; or three (3) years related work experience may substitute for educational requirement.
• Knowledge of computer applications and information systems required.
B. EXPERIENCE:
• In addition to the educational requirement, three (3) years experience in an acute health care hospital, preferably in admitting/registration, business services or related area. A Master's in Business Administration may substitute for experience requirement
• Prior experience in registration, scheduling, third party billing, or account follow-up preferred.
• Two years supervisory or leadership experience preferred.
Equal Employment OpportunityEqual Opportunity Employer / Disability / Vet
Your Health. Our Legacy
Our Mission: To fulfill the intent of Queen Emma and King Kamehameha IV to provide in perpetuity quality health care services to improve the well-being of Native Hawaiians and all of the people of Hawai'i.
Our Values:
Compassion guides our actions
Aloha inspires us in all that we do
Respect and understanding are essential for the dignity of all
Excellence is our quest