Certified Medical Assistant

POSITION SUMMARY:

Saint James Health is seeking a compassionate and motivated Certified Medical Assistant to join our growing healthcare team. The Medical Assistant plays a vital role in supporting providers and ensuring patients receive high-quality, patient-centered care. This position provides both clinical and administrative support in a fast-paced Federally Qualified Health Center serving diverse patient populations, including adult, pediatric, women's health, and behavioral health patients.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Prepare patients for examination by obtaining vital signs, medical histories, chief complaints, and medication reconciliation.
• Perform Point-of-Care testing, including EKGs, glucose testing, Hemoglobin A1c testing, urinalysis, pregnancy testing, and rapid testing for flu, strep, RSV, and COVID-19.
• Perform phlebotomy and specimen collection as ordered by providers.
• Process laboratory specimens and assist with tracking and follow-up of results.
• Maintain accurate documentation within the electronic medical record (EPIC).
• Prepare and clean examination rooms in accordance with infection control standards.
• Assist providers and nursing staff during patient visits and procedures.
• Support preventive care initiatives and quality improvement measures.

• Coordinate patient flow and rooming activities.
• Assist with patient scheduling, registration, referrals, insurance verification, and prior authorizations.
• Manage assigned EPIC work queues and provider in-baskets.
• Scan, upload, and maintain patient documentation within the medical record.
• Collect copayments and patient balances when required.
• Provide front desk coverage and support as needed.

OTHER DUTIES:

Must be able to perform opening and closing responsibilities as assigned.

SKILLS & ABILITIES:

• Enjoys working with children;
• Ability to handle and complete multiple tasks and assignments;
• Demonstrates active involvement as a team member; and
• Must have the ability to demonstrate knowledge and skills necessary to provide care based on physical, psychological, developmental, social, educational, safety, and related criteria appropriate to the age of the patients served in the practice.

QUALIFICATIONS:

Required

• High School Diploma or GED.
• Graduate of an accredited Medical Assistant program.
• Current National Medical Assistant Certification (CMA, CCMA, RMA, or equivalent).
• Current BLS/CPR certification.
• Experience using electronic medical records (EMR/EHR systems).
• Strong communication, organizational, and customer service skills.

Preferred

• Bilingual in English and Spanish and/or Portuguese.
• Prior experience working in primary care, pediatrics, women's health, or a Federally Qualified Health Center.
• Experience with EPIC electronic health record system.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to sit, stand, and walk. The employee must be able to lift and/or move up to 10 pounds.