Service Technician I

Under general direction of the Service & Installation Manager, services security systems in financial, commercial, and residential areas, including security systems, ATM facilities, industrial gates, fire alarms, and more in or around

Kansas City, MO/KS.

ESSENTIAL DUTIES/RESPONSIBILITIES:

• Analyzes malfunctions in equipment and replaces or repairs defective components, utilizing knowledge of equipment operation and repair.
• Removes and replaces defective electronic, electrical, and mechanical components, such as circuit boards, wiring, switches, heaters using hand tools and following drawings and manufacturer’s manuals.
• Tests and operates equipment to ensure that defects have been corrected.
• Comply with all federal, state, and local laws applicable to position and employment generally.
• Comply with all company policies, procedures, and expectations to the benefit of the organization and co-workers.
• Productively and positively contribute to the company’s goal of maintaining a safe, healthy, productive, and enjoyable workplace.
• Accurately completes all paperwork, including timesheets, in a timely manner.
• Other duties as assigned.

JOB REQUIREMENTS:

Education/Experience: Any combination equivalent to education and experience that provides the required skill and knowledge. Typical qualifications would be equivalent to:

Minimum of two years work experience.

High School Diploma or GED

KNOWLEDGE:

Preferred: Bosch, Brivo, DMP, Diebold, Hamilton, Skilcraft, Ademco, CCTV, NCR ATM’s

Will train on all technology and Devices

SKILLS:

Troubleshooting

Ability to use hand tools

Customer service

PHYSICAL REQUIREMENTS:

Walking up and down stairs.

Lifting up to 75 lbs.

Working indoors/outdoors in all types of weather conditions.

Bending/crouching to work on machines.

Working in confined areas.

Use of various cleaning supplies.

Climbing ladders.

REPORTS TO:

Service & Installation Manager

FLSA STATUS

Non-exempt

HOURS OF WORK:

Monday-Friday with rotating on call

Must be flexible in order to service customers.