Logistics Business Support Specialist (Bilingual Korean/English)
Job Title: Logistics Business Support Specialist (Bilingual Korean/English)
Location: Duluth, GA
Pay Rate: $22–$25/hour
We are seeking a detail-oriented Logistics Business Support Specialist to support logistics operations, sales activities, customer service, and business reporting. This role works closely with internal departments and customers to ensure efficient operations and excellent service delivery.
Key Responsibilities
• Support management reporting and business performance tracking
• Assist with freight pricing, quotations, and rate documentation
• Maintain CRM records and sales databases
• Respond to customer inquiries and coordinate issue resolution
• Support sales order processing and shipment-related activities
• Collaborate with Sales, Operations, Finance, Legal, and Pricing teams
• Prepare sales presentations, proposals, and business reports
• Assist with profitability analysis and Excel-based reporting
• Conduct market research and support business development initiatives
• Contribute to process improvement and operational efficiency projects
Qualifications
• Bachelor's degree in Logistics, Supply Chain, Business Administration, Marketing, or a related field
• Entry-level to 3 years of experience in logistics operations, sales support, customer service, or business support
Bilingual in English and Korean (written and verbal) required
• Strong communication, organizational, and multitasking skills
• Proficiency in Microsoft Office, particularly Excel, Word, and PowerPoint
• Experience with CRM systems (Salesforce or similar) is a plus
• Self-motivated, team-oriented, and adaptable in a fast-paced environment
This is an excellent opportunity for professionals looking to develop their career in logistics, supply chain, and business operations while working in a collaborative environment.