Training Center Franchise Business Technician

SUMMARY

This role is responsible for providing pre-opening training for new Tous Les Jours bakery stores, covering product preparation, quality control, and overall store operations to ensure a successful launch. The position also delivers foundational training for internal employees to strengthen their job competencies and operational expertise.

JOB DUTIES:

Training Execution

• Conduct comprehensive training for new store owners and employees
• Provide training on manual products and new products
• Educate on hygiene and frozen dough management
• Train on the use and maintenance of kitchen equipment
• Educate on store quality control measures

Training Center Operations

• Ensure industrial safety and food safety compliance at the training center
• Manage Training Center expenses and handle all related expenditures.
• Conduct inventory checks and manage procurement and purchase orders.

Training Documentation Management

• Develop and update training curricula and materials
• Prepare and manage training-related documents and reports
• Conduct post-training evaluations (surveys, feedback collection)
• Create and enhance training materials (manuals, presentations, guidelines, etc.)

Other Responsibilities

• Provide product training for new employees
• Basic training for new internal employees
• Develop and test new equipment and small tools

SKILLS AND EXPERIENCE

• Basic Computer skills including proficiency in MS Office Products (Outlook, Word, Excel & Power point).
• Excellent verbal and written communication skills.
• Ability to read and interpret documents such as procedure manuals and regulatory documents.
• Ability to write reports & business correspondence.
• Bilingual in Korean/English
• Detail oriented, excellent record keeping and documentation skills.

QUALIFICATIONS

• Prior bakery experience is required, and prior experience with research and development in the bakery industry is preferred
• Knowledge of baking multiple types of bread and baking and decorating cakes
• Associate degree, or bachelor’s degree or equivalent years of work experience
• 1-2 years combined experience with food or ingredients and manufacturing experience
• Knowledge of GMPs and HACCP.
• Basic understanding of food production fundamentals
• Basic Computer skills including proficiency in MS Office Products (Outlook, Word, Excel & PowerPoint)