We're a fast-growing company looking for a Drain Technician who enjoys solving problems, building relationships with customers, and helping homeowners restore comfort and convenience to their homes. Much of your work will involve clearing drain stoppages, diagnosing drain issues, operating drain cleaning equipment, and helping customers understand what caused the problem and how to prevent it from happening again. This is a great opportunity to build your plumbing career at a company with many opportunities for advacement.

The right person for this role takes pride in quality workmanship but understands that a great customer experience matters just as much as the technical work itself. You'll be trusted to represent Action in customers' homes, communicate professionally, answer questions, set expectations, and help homeowners feel confident throughout the service experience.

If you enjoy combining technical skill with great customer service and want to deliver a five-star experience on every job, we'd love to meet you.

Why Plumbers Choose Action Air, Plumbing, & Septic:

• Full Equipped Company Vehicle: You'll have access to a well-stocked company vehicle with the tools and equipment you need to serve customers successfully.

• Company-Provided Uniforms: No need to worry about buying work clothes-your uniform is on us.

• No Emergency/Holiday Hours: We're a family-first company. Enjoy your nights and weekends off with no emergency or holiday shifts required. A light on-call schedule reserved only for membership customers or recalls ensures you can prioritize your time outside of work.

• Health Insurance Stipend: We provide a stipend to help you with medical expenses and connect you with a representative to help you choose the best plan for you and your family.

• Paid Time Off (PTO): Four (4) weeks of PTO and holiday pay each year so you can rest and recharge.

• Competitive Pay + Performance Bonuses: Earn $16-22 per hour with ongoing opportunities for performance-based bonuses.

• Ongoing Training & Professional Development: We invest in your professional growth with paid training, cross-training opportunities, daily team huddles, and support for gaining new certifications or licenses.

• Ongoing, Steady Employment: Never worry about your hours being cut - you'll get at least 40 hours a week, 52 weeks a year.

We value our people-both customers and employees. Join a team that prioritizes kindness, empathy, and professional growth.

Key Responsibilities:

• Diagnose and resolve residential drain and sewer stoppages.
• Operate drain cleaning equipment safely and effectively.
• Perform drain inspections as needed to help identify the cause of recurring issues
• Educate homeowners on findings and recommended next steps.
• Maintain drain equipment, tools, and vehicles.
• Communicate clearly with customers and team members throughout the service process.

Qualifications:

• A plumbing apprentice license.

• Ability to pass a background check and drug test.

• Strong communication skills and a passion for helping customers.

• Ability to lift over 50 lbs, bend, stoop, and work in small spaces or fluctuating temperatures.

• Must have a valid driver's license with a satisfactory driving record.

• Ability to work independently and as part of a team, with a focus on continual improvement.

Preferred Qualifications:

• Experience running drain cleaning equipment

• A drain cleaning endorsement or in the process of getting one.

Offer of employment is contingent on a criminal background check and drug screen.